Foodbank centre helper

Our Foodbank is committed to ensuring anybody visiting a food bank is welcomed, valued and treated with dignity.

Our lovely volunteers take time to share a warm drink, discuss food requirements, offer a listening ear and, when appropriate, signpost people for further support and help. As a Foodbank centre helper you will play a vital role giving direct support to people who use food banks, meeting and greeting people coming into the food bank, packing their food parcels, making them feel comfortable and providing further signposting support where appropriate.

In this role you can make a real difference to people's lives providing vital help and support to those in crisis in your local community.

What will I be doing ?

• Welcome clients to the foodbank centre


• Receive vouchers, check validity, and prepare food parcels according to the standard packing lists


• Make refreshments and tidy up as required during the session


• Offer a listening ear and signpost clients, as required, to further support, using information from the signposting folder/leaflets


• Offer prayer to clients, when appropriate (if a volunteer is happy to do so)


• Work under the guidance of the session leader and report any health & safety or safeguarding concerns to the project manager/session supervisor


We would require you to volunteer with us between 10am - 12:30pm, Tuesdays and/or between 09:45am - 12.30pm Thursday.


• Strong team player


• Excellent communication skills


• Empathetic


• Has an eye for detail


• Organised and self-motivated