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Football Operations Officer (Clubs & Workforce)

8 & 9 Stadium Business Court Millenium Way

Football Operations Officer (Clubs & Workforce)

Salary Not Specified

8 & 9 Stadium Business Court Millenium Way, Wilmorton, City of Derby

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 5 Sep | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: ba9a0fa439da47989e47fc1032c5782e

Full Job Description

  • To support England Football Accredited Clubs to become more sustainable through engagement with the Thriving Community Club framework, alignment of support services and multi-stakeholder collaboration.

  • To support, service and develop England Football Accredited clubs to grow and sustain opportunities whilst providing a quality experience for all players across all pathways.

  • To provide a high-quality administrative support to the County FA To assist in the efficient running of the Football Operations department.

  • To support delivery of The FA Grassroots Football Strategy and the Derbyshire County FA Business Strategy.

  • To support in the delivery of diversity and inclusion targets and in creating a more inclusive culture across the CFA

  • Ensure that the CFA effectively implement and maintain the FA's Safeguarding 365 Standards within Football.


    • Responsibilities

    Club Support
  • Promote and assist England Football Accredited Clubs with their annual renewal process.

  • Deliver exceptional customer support to volunteers using FA Technology systems, particularly the Club Portal, to ensure Accredited Criteria is maintained throughout the year.

  • Support England Football Accredited Clubs with writing and implementing development plans to help realise their ambitions.

  • Develop and implement localised incentives and rewards for England Football Accredited Clubs.

  • Target new development initiatives and pathways growth towards the network of Accredited Clubs to provide more opportunities for people to play and enjoy football within these environments.

  • Promote positive behaviour in youth football and support with FA national campaigns and interventions.


    • Course Administration
  • To provide excellent course administration including course bookings, course confirmation, course sign off, promotions and registering of referees five game completions.

  • To support event coordination and delivery across the county.

  • To provide excellence customer service to all external stake holders.


    • Safeguarding
  • To work in accordance with The FA Safeguarding 365 criteria and abide by the safeguarding code of conduct.

  • Risk Assess all events and activities where the CFA directly employ or deploy under -18 referees, coaches and volunteers.

  • Support messaging so that under-18s in youth and open-age adult CFA-led football know how to report any concerns about their wellbeing.

  • Liaise with the Safeguarding & Equality Manager and follow through on opportunities to listen to and consult with under-18s on their experience of playing, learning and volunteering.

  • Contribute to ensuring that safeguarding and equality are embedded throughout the DCFA and grassroots football across Derbyshire.


    • County Support
  • To represent the CFA with internal and external stakeholders, campaigners and networking groups, positively engaging, and informing on diversity and inclusion targets and activities.

  • Support key marketing initiatives through the delivery of bespoke events and networks.

  • To carry out any other duties prescribed by the Chief Executive Officer when necessary.

  • To assist the Football Operations Manager on the delivery of the National Game Strategy at a local level.

  • Execute additional tasks as required to meet CFA's changing priorities.

    Knowledge and experience of current strategies, national initiatives and issues in relation to sports and football development.

  • Knowledge of the structure and partner organisations within football, nationally and within the County FA locality.

  • Knowledge of The FA's National Game Strategy.

  • Ability to work as part of a team and to demonstrate the use of individual initiative.

  • Knowledge of The FA coaching qualification framework.

  • Exceptional customer service.

  • Excellent IT skills - including the use of Microsoft Office applications.

  • Excellent communication and presentation skills.

  • Excellent time management and prioritisation skills.

  • Excellent problem-solving and decision- making skills.

  • Full UK Driving Licence.


    • Desirable
  • Desirable Knowledge of league and club structures.

  • Knowledge of the FA Whole Game and Full-Time System.

  • Knowledge of CRM systems (Microsoft Dynamics).

  • Ability to identify and progress new opportunities.

  • Ability to work with minimum supervision and set priorities.