Forensic Quality Manager-South

We are looking for a Forensic Quality Manager to Report to the Head of Governance and Quality, in this role you'll lead and develop an effective quality of service within Sexual Assault Referral Centres to ensure the successful implementation of a Quality Management System, which adheres to the requirements of ISO 15189 and the Forensic Science Regulators requirements. As a Forensic Quality Manager your task is to maintain an effective Quality Management System (QMS) right across Mountain Healthcare. You'll work as part of a four-strong team and make sure the QMS meets all relevant standards. With your expertise, you'll be a senior figure, advising on key decisions, dealing with issues and liaising with external contacts. You'll also lead an audit program to test the QMS, analysing performance data to spot areas for improvement. You'll represent Mountain Healthcare on both a regional and national stage and influence the landscape of quality management. You should therefore be an experienced professional with in-depth knowledge of relevant ISO standards. Ideally, you'll have set up and maintained quality management systems before. A natural problem solver with extensive auditing experience (and ideally auditor status), you bring excellent communication and people skills. Whatever your background, you'll be ready to make an impact from day one. This Forensic Quality Manager role is a full time vacancy of 40 hours per week. Main duties:

• Developing relationships and working closely with United Kingdom Accreditation Service (UKAS), Forensic Science Regulator (FSR), Forensic Service Providers and stakeholders such as the Forensic Capability Network (FCN) to ensure smooth and effective external assessments of the forensic disciplines, to identify the potential risks to the loss of accreditation or certification status.
• Reporting to top management on Quality Management Systems (QMS) status and areas in need of improvement.
• Be regarded as the first point of contact for all communications relating to quality.
• Informing the customers, UKAS and the Forensic Regulator, of any significant non-conformances..
• The implementation of the QMS that meets accreditation quality standards, specifically the FSR Codes of Practice and ISO15189, leading project plans and working closely with IT services and regional managers to ensure compliance.
• Plan and manage audit schedules comprising of internal horizontal, vertical and method witness audits and external surveillance audits for accreditation. Supervise, train and mentor trainee internal auditors, and personally undertake audits of key areas.
• Provide the Head of Governance and Quality with up-to-date information on the progress of Corrective, Preventive and Improvement actions. Negotiate and influence managers to ensure compliance.
• Fully support all areas by providing specialist advice and guidance on all matters appertaining to accreditation.
• Ensuring the service that the organisation provides is fit for purpose, remains consistent and meets both external and internal requirements. This includes legal aspects such GDPR, Health and Social Care Act and the FSR statutory requirements, and customer expectations, while maintaining an awareness of current legislation, updates, changes and introductions of new legislation.
  
  Degree or equivalent level of qualification in a relevant subject and/or proven relevant work experience, alongside a qualification in project management/ quality management.
• Must hold a valid UK driving license
• Experience of providing high quality documents
• Good computer skills
• Document quality assurance and formatting
• Previous supervisor/managerial experience
• Excellent communication skills, verbally and in written format through reports to senior management
• Good problem solving skills
Desirable
• Forensic qualification
• Auditing certification
• Good understanding of governance within healthcare
• Experience of implementing ISO15189 or similar ISO accreditation
• Knowledge of ISO9001
• Auditing experience