Format Sales Support Executive - BBC Studios, Global Entertainment

A wholly-owned commercial subsidiary of the BBC, BBC Studios is a global creative powerhouse for the development, production, and distribution of bold, British content. We produce over 2,500 hours of content per year, have offices in 22 markets globally, including six production bases in the UK and production bases and partnerships in a further nine countries around the world. The business generates revenue of £1.4bn, returning around £200m profit to BBC Public Service each year. In the UK, BBC Studios enables audiences to enjoy their favourite BBC programmes and brands outside the licence fee-funded window on alternative platforms, through a range of partnerships, and in multiple formats, from products and magazines to events and experiences. Are you a well-organised, self-starter, passionate, and looking for a career-building opportunity? We have a rare opportunity for a Sales Support Executive to provide administrative support to our Global Formats Sales Team and build relationships with our key stakeholders across various divisions at BBC Studios as well as our teams within Global Entertainment., Administrative support: Provide administrative support to the members of the Global Format Sales team, with a focus on sale and contract processing for teams in the UK, with focus on Eastern Europe and Latin America. This will include leading internal sales processes, liaising with internal teams to produce monthly reports, providing information on distribution of rights and securing sale approvals, maintaining accurate records, liaising with the wider creative network teams, and being proactive in developing market knowledge and insights in the broadcast/media industry to support the Global Format Sales team and identify sales opportunities. System Maintenance: Support the Global Format Sales Teams to ensure appropriate systems, (Salesforce, Rightsline, and others), are always up to date with accurate information, including contract processing and customer data management. Customer coordination: Liaise across several internal functions, ensuring the clients' smooth transition through the end-to-end sales process, provide successful after-sales care service, and actively promote the BBC Studios customer website and dedicated online formats catalogue to clients. Lead and manage the processing of client attendance for BBC Studios and industry trade events which may include diary management for these client events and distributing marketing updates to clients within the territory.

• Excellent organisation and administration skills, ability to prioritise and demonstrate high attention to detail, and concern for accuracy.
• Ability to cope well under pressure in a busy sales environment and experience in using Salesforce or similar.
• Proactive and demonstrable initiative.
• Excellent customer service and communication skills, and ability to deal with people, both internally and externally, at all levels.
• Excellent IT Skills in MS Office systems e.g. Word, Excel, PowerPoint, and need to be able to understand new systems quickly.
• Some languages useful but not essential (any of Spanish, Polish, Hungarian, Czech, Slovakian).
• A passion, interest and understanding of the television media industry would be an advantage.
  
  BBC Studios Global Formats division takes the best of British content from both the UK BBC Studios production arm, as well as several independent UK and international production companies to distribute it to the world.
Our Factual and Entertainment successes include Dancing with the Stars (known in the UK as Strictly Come Dancing which is licensed to 60 territories), Love Productions' Great Bake Off (licensed to over 40 territories), Weakest Link (licensed in more than 45 territories, most recently returning to screens on NBC in the USA hosted by Jane Lynch and the UK with Romesh Ranganathan) and The 1% Club, now licensed in 12 territories around the world. We are also one of the top scripted format production and distribution teams, with localised versions of hit shows like Doctor Foster, The Office, Luther, and Ghosts, now in France, South Korea, Slovakia, and the USA, among others., The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.