Fountain Centre Administrator

The Fountain Centre is an independent charity based within Royal Surrey Cancer Centre at The Royal Surrey NHS Foundation Trust (RSFT). It provides a caring and supportive environment for people affected by cancer. The Centre offers a service based on integrative cancer care. This is a patient-centred, evidence informed approach that uses lifestyle factors, mind-body practices and complementary therapies, alongside conventional cancer treatment. The charity also offers signposting and a benefits service.

At its core, integrative oncology seeks to engage people to be active participants in their own care, from preventions through treatment and beyond. Through the promotion of FC services, patients are encouraged to become actively involved with managing their own health to empower them to regain control over their lives.

The role of the administrative assistant/receptionist is to provide efficient administrative and clerical support within The Fountain Centre, adhering to office procedures and under the support of centre staff, to be the first point of contact at the Fountain Centre for volunteers and patients/carers., You will be liaising with patients face to face and over the telephone, along with liaising with hospital personnel, Clinical staff and Fountain Centre Volunteers. You will put patient support at the heart of every decision, ensuring the Fountain Centre booking diary and data base system is up to date, slots are filled and patient data is accurate. You will be required to work as part of a team; providing a high quality seradvice to patients, visitors and colleagues within The Fountain Centre department

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.