Freedom to Speak Up Team Adminstrator

To provide a professional, friendly and efficient service to people using the Service acting often as the first point of contact for a range of queries and routine information from members of staff, across the Trust, and external organisations.

Refer any irresolvable or more complex issues or concerns to the Deputy/Lead Guardian.

To be responsible for the administration of the FTSU feedback process when cases are closed down.

Proactively monitor the evaluations regarding the experience of the FTSU process from the feedback forms and produce periodic evaluation summaries for the Deputy/Lead Guardian.

Provide administrative support and management of diaries for the Deputy/Lead Guardian necessitating daily use of Microsoft Office software including set up and updating of presentations using a variety of media.

We are looking for a highly motivated and experienced Administrator. You will need enthusiasm and a commitment to provide the highest standards of admin support to the team with the ability to work on your own initiative.

The successful candidate will have excellent communication & IT skills. Previous NHS administrative experience is desirable but not essential.

The 15 hours can be worked flexibly to meet own needs as well as the needs of the service.

A new and very exciting Administration post is available, working with the Freedom to Speak Up Guardian at Dorset HealthCare University NHS Foundation Trust.

This role will enhance the Freedom to Speak Up service we currently offer to almost 7000 staff as well as to temporary staff.

You will be part of a small friendly team providing Admin support to the Guardian and Deputy Guardian in contributing to Dorset HealthCare's drive to improving culture, staff experience and high quality patient care., At Dorset HealthCare we're on a mission to empower people to make the most of theirlives through our outstanding, joined-up healthcare services. We're a dynamic, forward looking Trust, running 12 community hospitals, specialist inpatient facilities and a widerange of integrated community and mental health services for a population of almost800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in2019. It's also why 95% of patients across our services say they have a good or verygood experience of our services and 89% of staff feel they can really make a difference.Whether you're looking to work with us in one of our bustling market towns, vibrant urbanlocations, thriving seaside spots, or among the rolling hills of Dorset, there are lots ofways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testamentto our brilliant people. We're all about building a workplace for the future, we believe inequal opportunities and we celebrate diversity. We're an inclusive workplace, whereeveryone is welcome, everyone can be authentic, and we are all encouraged to be thebest version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, andteach us what we don't know. And you'll be working towards our vision to be better everyday through excellence, compassion and expertise in all we do.