Front Desk Agent

We are on the lookout for a so-positive-it's-infectious Front Desk Agent to join us as part of our pre-opening team at Hyde London City. Offering a naturally friendly, helpful and responsive level of service to all our guests, ensuring they are treated as individuals and will want to return. What you'll do…

• Create a memorable, effortless Hyde experience for our guests, making sure they feel special and eager to come back for more.
• Handle any phone calls and guest requests that may arise during the shift.
• Hit the right notes by ensuring we're rocking guest billing, transactions and reception float.
• Watch over guests and their belongings and report any maintenance issues to the right crew and ensure they get fixed.
• Stay in the loop with other departments and staff to keep things running smoothly and guests happy.