Front of House Administrator / Receptionist (Part Time)

In this role you will be the ambassador of Valeo Foods UK for all employees, customers, and external visitors to site and to ensure that everyone coming through the doors of Rowse Honey receives a positive experience. This is a part time role working Monday - Friday (12.30pm - 5pm) You will also provide administration support to facilitate the smooth running of the reception area, office facilities management and the HR and Marketing functions. Customer Service:

• Answer telephone calls, process mail and receive deliveries in a friendly, prompt, and professional manner
• To be the face of the business for all visitors to site, ensuring anyone passing through our offices is warmly welcomed and completes required paperwork. (This to include both announced and unannounced auditors.)
• To ensure the reception area is representative of the business - maintain high housekeeping standards, display appropriate visual branding & certificates, and manage the visitors' books
• Ensure kitchens and other communal areas are kept well stocked with crockery, glassware, tea, coffee, milk etc through daily/weekly ordering for the site, including food, toiletries, and kitchen supplies
Support & Admin
• Business stationery ordering including internal stationary requests, office supplies, office furniture, event supplies etc
• Ordering stock for and administration of hampers and gift packs as requested for new starters, charitable requests, customer, and employee orders
• Support the HR team with administration of monthly ASPIRE awards, distribution of announcements, policies and procedures including updating SharePoint and the canteen audio stream for the business
• Record and maintain essential driver information for those claiming business mileage
• Support the Marketing team with the creation and distribution of bespoke hampers and supplies as requested for competition winners, buyers, influencers etc
• Assist the wider business by booking accommodation, hire cars and taxis, as well as ordering lunches from relevant external suppliers when required
• Complete the monthly credit card reconciliation in line with Finance requirements
• Maintain the site attendance log for the Front Office and weekly movements spreadsheet for the wider business
• General administrative tasks including updating employee phone lists with any changes, franking post ready for daily collection, creating maintenance requests, arranging display cabinets, and any other ad hoc admin support as required.