Front of House Assistant - AVFC Training Ground

Levy UK is proud to provide exceptional hospitality services at Aston Villa Football Club. We are seeking an enthusiastic and customer-focused Front of House Assistant to join our team at the club's elite training ground. This role is key in delivering outstanding service to players, staff, and visitors, ensuring a seamless and professional experience in all hospitality areas.

• Provide a warm, friendly, and professional welcome to all players, staff, and guests
• Ensure that all visitors receive the highest level of service, reflecting the values of Aston Villa Football Club and Levy
• Assist in the preparation and serving of food and beverages in dining areas, lounges, and meeting rooms
• Handle special dietary requests and ensure service aligns with nutritional requirements for players and staff
• Maintain a high standard of cleanliness and organization in all front-of-house areas
• Set up and clear dining areas, meeting spaces, and other service areas efficiently
• Replenish food, beverages, and consumables in service areas as required
• Report any stock shortages to supervisors to ensure smooth operations
• Work closely with kitchen, catering, and other operational teams to ensure seamless service delivery
• Assist with event and meeting setups, adapting to changing requirements quickly
  
  Previous experience in a front-of-house, hospitality, or customer service role is advantageous
• Strong communication and interpersonal skills, with a customer-first mindset
• Ability to multitask and work under pressure in a fast-paced environment
• A professional, approachable, and team-oriented attitude
• High attention to detail and commitment to delivering excellence
• Flexibility to adapt to changing
  
  Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have a wealth of long-standing partnerships with venues across sports, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London. We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do. We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage. We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences., At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard. We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate. Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.CompanyWe empower highly motivated individuals to shine bright as part of a connected workforce. With a range of flexible and permanent jobs in hospitality and event businesses throughout the UK and Ireland, we're here to help you reach for the stars.From kitchen staff and bartenders to cleaners and team leaders, we have a range of flexible roles available across a varied portfolio of exciting Compass Group brands. We're all about ensuring our guests and visitors have a great experience, and that starts with looking after number one - our people.We believe that life is all about balance. That's why you get the ability to choose when and how often you work, so you can find the work-life balance that suits you - no matter what your career progression looks like.


• £25,100 per annum
• 5 out of 7 days per week
• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
+ Entertainment discounts - up to 55% off cinema tickets + Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%) + Travel discounts - Discounts with holiday companies such as TUI and Expedia + Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and an additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during the first year back
• Competitive and supportive family benefits
• Day off for baby's 1st birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products