Front of House Co-ordinator

The QHotels Collection

Front of House Co-ordinator

Salary Not Specified

The QHotels Collection, Trygill, Northumberland

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 9 Sep | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 82c47321b2764883bc7fbc0730da32ea

Full Job Description

Supporting the front of house team in the co-ordination and sales of the guest experience from initial reservation through to arrival and everything in-between! Dealing with all direct and third-party guest requests as well as completing daily checks on all reservations, identifying any potential upselling opportunities.

Experience in an administration role or within a hotel front of house role
Confidence to upsell
Good time management and multi-tasking skills
Ability to problem solving

Curious to find out more?

Slaley Hall Hotel, Spa & Golf Resort is located in Hexham. Our hotel is a 4

  • , 141-bedroom property set in 1000 acres with a 36-hole championship golf course which has hosted over 20 European and PGA tournaments. The dining options include Hadrian's Brasserie restaurant, Tommy Craig's bar, the Claret Jug restaurant and a Whisky snug, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.


  • The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

    The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.

    Discounts across golf including membership, guest rates, green fees, buggies and clothing
    Discounts across The QHotels Collection
    Family & Friends discounts in hotels across The QHotels Collection
    Support with training & professional qualifications, including course fees!
    Various learning & development available
    Access to an Employee Assistance Program - Hospitality Action
    Refer a friend scheme
    FREE parking
    AND……much, much more!