Front of House Membership Advisors

Impulse Leisure, Orsett Heath, Thurrock

Front of House Membership Advisors

Salary not available. View on company website.

Impulse Leisure, Orsett Heath, Thurrock

  • Part time
  • Permanent
  • Remote working

Posted 2 days ago, 10 Nov | Get your application in today.

Closing date: Closing date not specified

job Ref: 4ec6636351874fe5a31cb48c0a7d5f85

Full Job Description

We want every visit to our centres to be a pleasant and enjoyable experience for our customers and members.

The role of Front of House Membership Advisor bridges the day-to-day front of house duties of answering calls, booking in members on the computerised till systems, ensuring access control in our receptions and handing customer queries and keeping the reception areas running smoothly with the important role of being the first point of contact for each prospective and existing valued customer.

We're looking for applications from people who can deliver a high standard of customer service and a proactive approach to supporting our mission to create active and healthy communities. You'll be part of a team delivering informative tours of our facilities, conducting needs analysis, setting up members on the membership database, completing sales and processing payments. You'll also be a trusted first port of call for helping members with their concerns and getting them on their way to successes.