Front of House Receptionist / Switchboard Operator

Please note a full application including a covering letter detailing your experience alongside a CV is required for applications to be considered. Please be advised applications made without providing a cover letter will not be accepted.

Background of department/role

The Department is responsible for developing and maintaining the University estate and facilities services.

The Front of House team have an integral role as being first point of contact and providing a positive and professional first impression to our visitors, students and our staff.

This is an excellent opportunity to join our Front of House team within Estates and Facilities. The Front of House Reception team provides a positive and professional first impression to our visitors, students and our staff. This is an engaging role building relationships with various departments across the University to be able to provide up to date information to visitors, students and staff to our university.

The role would suit someone who has confident communication skills and has a welcoming approach. Able to remain calm under pressure and know when to escalate to colleagues, line managers to seek further advice.

As a Front of House receptionist, you will work as part of a team and rotate between locations at Canterbury with an agreed rota to cover the reception desks and switchboard. We are looking for someone with excellent communication skills, confident and presentable. Attention to details written and communication.

How will you work?

We are committed to supporting flexible methods of working wherever possible. This role is part-time Monday 8.30-14.00, Tuesday 8.30-17.00 Thursday 8.30-17.00 and Friday 8.30-17.00.

Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you.