Front of House Supervisor

The Nightingale... The local that lies in the Heart of the community. The friendliest pub in Bicester showing all live sporting events, live entertainment, weekly quizzes and much much more. Having benefiting from a brand new refurb last year. the perfect local just got better - What a team to join!, We are looking for talented, motivated and passionate Front of House Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering. Supervisor duties include:

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive leader
  
  Previous Leadership experience in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and your teams
  
  Competitive hourly salary & bonus
• 28 days holiday
• Company Pension scheme
• Retail and Beer discounts
• Refer a friend Bonus
• Meals on duty
• Employee assistance programme
• Benefits portal
• Career development programme
• Fun culture surrounded by a supportive team
• Great working environment and great prospects!, We've been running pubs and brewing beer in the heart of Bedfordshire since 1876. We have over 130 leased and tenanted pubs and 31 managed pubs in the UK. We also have 17 sites in France, all bearing the Wells & Co. name.
At Wells & Co. we're focused on delivering experiences you'd recommend to friends.Whether you're interested in pubs, beer or food, there's sure to be a role with Wells & Co. that suits you. You just need to have a genuine passion for all things hospitality.We're a growing, evolving business that has retained the culture of a nurturing family. We work hard to promote succession and career growth, and are renowned for our comprehensive approach to training and career progession.These are some of the amazing benefits we offer:30% discount on your bill at our pubsPrivate HealthcareUniform & free meals on shiftDiscounts on gym membership and high street retailers