Front of House Team Leader

The Team Leaders will play an integral part in the delivery of outpatient services by providing support and leadership to the Front of House administration team.

In collaboration with the Front of House supervisor, the Team Leaders will be responsible for the day-to-day supervision Front of House administration team, and will ensure that the department delivers high standards of service in an efficient way and in line with Hospitals and Departmental standards.

Main duties of the job

As an organisation we would expect that all staff working on administration areas should always demonstrate a commitment to providing an excellent service that is sensitive, putting others before themselves with care and consideration.

The administration team is responsible for meeting the needs of anyone who walks through the main door. Services are provided to both outpatients and inpatients, guests of those patients or of the staff, and various contractors that work within the hospital.

Located in leafy St Johns Wood on the Jubilee line, minutes from Central London, our independent private Hospital has just been rated the number one in the country for care in the latest Bupa survey. Uniquely, all profits fund our onsite Hospice, St Johns.