Front of House Team Member

As a member of the Carluccio's FOH team, we want you to devote your time and attention to delivering extraordinary guest experiences. We have built up a reputation of serving the highest quality Italian cuisine all cooked to order and served with friendly hospitality.

What you need

Joining us as a FOH team member you become part of our famiglia and will help us ensure that all of our guests have a memorable experience and become friends for life.

To work with our restaurants, supporting and delighting our guests we ask that our team members have the following skills and behaviors as we are always willing to train and develop your additional skills as your grow with us.

• A good grasp of the English language, able to communicate politely to our guests


• Actively able to listen to your fellow team and take instruction


• Focused on delivering the very best service, time and time again


• Be enthusiastic and passionate for our products & the service your provide


• Able to work at pace whilst multi-tasking to maintain the highest quality service


• Willing to learn, develop & go above and beyond


• You understand the subtle ways to adapt to your guests needs and your charisma and confidence is naturally authentic


• Curiosity to sample the best Italian ingredients
  
  We are more than a Business, we are a family!


…Become a part of our famiglia…

We are committed to providing you with a recipe for success - offering you opportunities to learn more and aim higher in an environment that is as passionate about your learning and development as it is about our guests and our food. Our focus is on building careers, not just jobs.

From the moment our founder opened his food shop in Neal Street, we've been on a mission to share the true taste of Italy with everyone. Exploring the length and breadth of Italy to seek out the very best ingredients, he created food that fired the imagination, tempted the tastebuds and just begged to be discovered and shared.

It's an ethos that still stands today. Fresh ingredients, sourced with integrity, and cooked without fuss to create flavoursome dishes that can be enjoyed in a relaxed atmosphere that'll keep guests coming back for more. No-one knows Italian like we do. No one loves Italian like we do. And no-one enjoys seeing others love Italian more than we do…

Back of House Roles

Authentic Italian, freshly made dishes are at the core of the Carluccio's brand. It is our back of house teams that make this possible, from our Head Chefs to our KP's.

We offer a great training and support for all back of house rolls and support individual development to help everyone reach their full potential.

Front Of House Roles

We're always on the look out for great charismatic people that love Italian dining as much as we do to join the team. We are more than just restaurants, we are a lifestyle brand. Our retail products are an important part of our business and give our team member a varied skill set and knowledge base.

Management Roles

We're always looking for supervisors and managers to join the team. Our managers are responsible for making sure the restaurant is looking its best at all times, to help develop and coach the team while ensuring the restaurant is safe and clean. As a General Manager you would be responsible for making the restaurant a success, building a happy team and delivering great service and food

Carluccio's is part of the Boparan Restaurant Group where our people are the heart and soul of our business.

It goes without saying that, as a group, we couldn't have achieved what we have so far without the amazing people that make up the teams in our HQ and restaurants, helping us to deliver incredible food and service to our guests every day.

Our aim is to create a team of people that share our obsession and who have a passion for what they do.

We don't look for clones, for us it's all about individuality. We want people who are creative, ambitious, and who like to mix things up a little. We believe enthusiasm and positivity are infectious and that can only be a good thing to share.

We operate a diverse array of brands, each with their own unique feel and way of working. Our formats cover quick-service (QSR), assisted-service (ASR), and full-service restaurants, from fast food, to casual dining and premium dining. Each brand and style of operating presents its own challenges and opportunities for you to develop your career with us.

The benefits of working with us… what's in it for you…..

As well as first-class training, a great working environment, and a chance to develop your career in hospitality, here's a few other perks we offer

50% Discount off your total bill for you and 5 friends in all of our brands (T&C's apply) Exclusive access to discounts through our BRG Spark App on 1000's of online and high-street retailers, and restaurants 20% off at Carluccio's retail gift shop & deli purchases Access to free Mortgage advice Wage stream - Access to advanced pay Access to our Financial & Wellbeing centre Access to our Healthcare Cashplan Employee Assistance Programme (EAP) Refer A Friend Bonus Scheme Excellent opportunities for career development across our group of diverse brands Flexible working opportunities, Competitive pay and bonus for managers
50% Discount off your total bill for you and 5 friends in all of our brands (T&C's apply) at Ed's Easy Diner, Giraffe, Giraffe Stop, FishWorks, Carluccios, GBK, The Cinnamon Club and Slim Chickens
Exclusive access to discounts on 1000's of online and high-street retailers, and restaurants
A free meal per shift
28 days' paid holiday (when full time)
Pension
Apprenticeship Scheme
Refer a Friend Bonus
While each position is critical to our success, the real power comes in the creation of a team and teamwork as this is what makes us the success we are today, and a bigger success tomorrow.

We intend to establish the group as a major player in the industry by growing the positions of all our brands nationally and internationally.

You will receive support, training and development opportunities from the moment you start, helping you to become a Boparan expert.