Front of House Team Member

Gourmet Burger Kitchen

Front of House Team Member

£23795

Gourmet Burger Kitchen, City of Westminster

  • Part time
  • Permanent
  • Onsite working

Posted 1 week ago, 10 Sep | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 849b2db1fef24846b2199e10abdbe5ea

Full Job Description

  • Seamless Service: Take orders, serve food, and ensure that each guest enjoys their meal in a friendly, efficient manner.

  • Menu Mastery: Know our menu inside out, helping guests choose the perfect burger and sides to match their tastes.

  • Attention to Detail: Keep the dining area clean, tidy, and welcoming, ensuring that every table is ready for the next guest.

  • Teamwork: Collaborate with the kitchen staff to deliver orders quickly and efficiently, ensuring our guests always receive the best service.

    Experience: Previous experience in a customer-facing role is a plus, but a great attitude is essential.

  • People Skills: You're friendly, approachable, and enjoy making people's day better.

  • Energy & Enthusiasm: You thrive in a busy environment and love the hustle and bustle of a lively restaurant.

  • Team Spirit: You're a team player who works well with others and understands the importance of collaboration.

  • Flexibility: You're adaptable and ready to step in wherever needed to keep things running smoothly.

    Burgers. Made Better. With You.


  • It all started back in 2001 when three Kiwi guys set up the first Gourmet Burger Kitchen in London. Word quickly got around - and soon their fresh, quality burgers served up with a dash of personality and fun were a gigantic hit. Before long new restaurants started popping up all over the place - and now there's 76 of them across the country.

    But you know what we've learned along the way?

    GBK's success is all about its people.

    Close knit teams who love what they do and light up the place with laughter. People who think for themselves and enjoy doing things their way.

    They're our future, and we love 'em.

    Gourmet Burger Kitchen is part of the Boparan Restaurant Group where our people are the heart and soul of our business.

    It goes without saying that, as a group, we couldn't have achieved what we have so far without the amazing people that make up the teams in our HQ and restaurants, helping us to deliver incredible food and service to our guests every day.

    Our aim is to create a team of people that share our obsession and who have a passion for what they do.

    We don't look for clones, for us it's all about individuality. We want people who are creative, ambitious, and who like to mix things up a little. We believe enthusiasm and positivity are infectious and that can only be a good thing to share.

    We operate a diverse array of brands, each with their own unique feel and way of working. Our formats cover quick-service (QSR), assisted-service (ASR), and full-service restaurants, from fast food, to casual dining and premium dining. Each brand and style of operating presents its own challenges and opportunities for you to develop your career with us

    What's in It for You: We're not just offering a job; we're offering a career full of excitement and growth:
  • Feast on 50% Off your total bill for you and 5 friends across all our brands-because great food should be shared!

  • Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.

  • Stock up on Favourites: Enjoy 20% off at Carluccio's retail gift shop & deli.

  • Get Paid When You Need It with Wage Stream, offering access to advanced pay.

  • Refer Friends and Earn with our bonus scheme.

  • Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.

  • Work Your Way: Enjoy flexible working opportunities that suit your lifestyle., Competitive pay and bonus for managers

  • 50% Discount off your total bill for you and 5 friends in all of our brands (T&C's apply) at Ed's Easy Diner, Giraffe, Giraffe Stop, FishWorks, Carluccios, GBK, The Cinnamon Club and Slim Chickens

  • Exclusive access to discounts on 1000's of online and high-street retailers, and restaurants

  • A free meal per shift

  • 28 days' paid holiday (when full time)

  • Pension

  • Apprenticeship Scheme

  • Refer a Friend Bonus


  • While each position is critical to our success, the real power comes in the creation of a team and teamwork as this is what makes us the success we are today, and a bigger success tomorrow.

    We intend to establish the group as a major player in the industry by growing the positions of all our brands nationally and internationally.

    You will receive support, training and development opportunities from the moment you start, helping you to become a Boparan expert.