Front Office Agent
Motel One
Front Office Agent
Salary Not Specified
Motel One, City Centre, Manchester
- Full time
- Permanent
- Onsite working
Posted today, 28 Sep | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: f774b3a85cc24a86b1565c1c74183db6
Full Job Description
The focus of this role is on the professional care of our hotel guests - from a warm welcome at check-in to a genuine farewell at departure. Your duties will also include the following:
- Looking after our guests, including check-in and check-out
- Reviewing and processing bookings, overbookings and options
- Invoicing, including managing payments, as well as cash transactions and cashing up
- Organisational and administrative tasks in both our front and back office (e.g. managing no-shows, answering emails)
- Gaining interdepartmental insights into new areas of activity by working in our multicultural teams