Front Office Supervisor

The Front Office Supervisor will be responsible to support the strategic initiatives and objectives of the Front Office Department. The function should be supportive, proactive, analytical and entrepreneurial; creating memorable moments for our guests, fostering an empowered environment for the team whilst collaborating closely with their immediate report and key business partners in order to deliver quality results. The job incumbent acts as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures and service concepts according to local requirements and regulations.

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. Proven experience in a front office position, ideally within a hotel environment Ability to adapt to changing service environments Good leadership skills with a hands-on approach and lead-by-example work style Commitment to exceptional guest service with a passion for the hospitality industry Ability to find creative solutions, offering advice and recommendations Personal integrity, with the ability to work in an environment that demands excellence Strong communication and listening skills Ability to work collaboratively across functions and cultures Skilled with Microsoft Office software, especially in Excel An open, communicative personality to handle multiple challenging priorities and assignment

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between., Based in the Radisson Blu Hotel, Cardiff you will be part of a small (but mighty!) team of passionate people who know that being the best doesn't always mean working around the clock., At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality. Interested? Click apply and start your journey with Aimbridge EMEA today. Your dream job awaits… At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves. Radisson Blu Cardiff Meridian Gate, Bute Terrace, Cardiff, Glamorgan, CF10 2FL, The Radisson Blu Cardiff is an incredible 21 storey building in the heart of the Welsh capital offering spectacular views over the city and within walking distance of many of the City's major attractions including Principality Stadium, Motorpoint Arena, Millennium Centre and Cardiff Castle. Our 215 contemporary bedrooms offer floor-to-ceiling windows, flat-screen TVs and free Wi-Fi. The Collage Restaurant offers a fresh, flavourful mix of British and Continental cuisine. Other facilities include the a Business Class Lounge, a Fitness Room and 6 versatile meeting rooms which can accommodate up to 320 people for private dining and 200 people for a conference.

As part of the Aimbridge team, you will have access to a suite of benefits that include

• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
• Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
A day in the life of…