Fuel Poverty Adviser

Would you like the opportunity to work in our fast growing energy team? Do you have experience of giving advice on energy related matters or would you be willing to learn about this and other enquiry areas such as debt and welfare benefits?

Being a member of the energy team involves giving advice via telephone and email to reduce fuel poverty. This can include advising on energy efficiency measures and dealing with fuel debt as well as providing advice on income maximisation and checking welfare benefit entitlement.

We are looking for individuals with a strong sense of commitment and who can work flexibly for our many different energy contracts. The successful candidate will have excellent listening and questioning skills as well as the ability to use IT in the provision of advice. If you could contribute to the ongoing success of the energy team and if you want to learn from the very best, then this could be the perfect role for you!

The role can be fully remote, from anywhere in the UK, for the right candidate or based in any one of the following offices across North Yorkshire: Northallerton, Richmond, Malton, Scarborough, Selby, Harrogate or Skipton.

Part time or full time hours considered - minimum of 22.5 hours per week and maximum of 37.

Interviews are scheduled to take place in the week commencing 21st October 2024, or before if sufficient applications are received.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.