Full time Keyholder / Supervisor

Develop professional skills that will contribute to the successful financial growth of the company. Develop skills and be responsible for supporting the goals of the company and individual store. Participate in the company's customer service expectations, operational and loss prevention procedures, and human resource process. Assist Managers with their responsibilities in order to meet the standards and expectations of their roles. Assist in training of new sales associates. Learn to execute the responsibilities of this job description, including merchandising, inventory or project related functions., Help achieve client relation goals in order to drive sales and maintain customer focus

Protect the customer experience in all areas

Assist in training new associates on product knowledge for staff

Ensure compliance with all policies and procedures

Ensure daily monitoring and execution of sales

Execute and communicate product moves and markdowns

Responsible for all opening/closing procedures of the store on all designated shifts as per the store hours of operation

Supervise sales floor and provide direct supervision

50% of the Key holder's time is spent on daily responsibilities that are non-supervisory in nature

Must have a minimum of 1 year of retail experience

Excellent interpersonal skills supporting a team environment

Excellent English communication - verbal and written

Excellent time management/project skills

Strong planning and organisational skills with a sense of priority for deadlines and attention to detail

Ability to recognise and react to changing work demands

Comfortable and confident in making effective autonomous (and group) decisions in a timely manner

Goal oriented: ability to stay focused on creating winning results

Dedicated to high levels of Customer Service and Sales Productivity

Physical Demands:

Hours/days of work can be varied due to the demands of the business

Must be able to work shift standing and walking and able to lift approx 20 lbs

Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions.,

• Retail sales: 1 year (required)
  
  Club Monaco is an international men's and women's lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.


Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.


• Employee discount


• Store discount