Full Time Supervisor

Generate Sales

• Produce sales gains, by providing customer service.


• To meet or exceed Company Objectives in all individual statistics.


• Learn to provide consistent, documented appraisal of an associate's sales performance. Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.


• Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness.


• Maintain a professional appearance consistent with Company Dress Code Policy.


Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.


• Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.


• Follow all policies to accurately manage store inventory including receiving, transferring, completing price change and conducting product counts.


• Complete accurate product counts in a consistent and timely manner.


• Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.


• Open and close the store as required following the procedures per the Operations P&P Manual.


Additional Principal Duties and Responsibilities

Supervise Associates

• Act as Store Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present


• Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.


• Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.


• Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the General Manager is not present.


• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.


• Assist in recruiting and training store personnel on proper store operations and procedures.


• Encourage store associates' direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.


• Perform work of subordinates as needed.


• Communicate with employees at all levels of the company.


• Other duties as assigned.
  
  Secondary School certificate or equivalent plus one-year relative experience.


• Established ability to produce sales results while minimizing loss.


• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.


• Ability to operate a computer, as well as maneuver relative software programs.


• Ability to lift up to 25 kg.


• Ability to climb a ladder and work with hands overhead.


• Standing required for up to 100% of the work time.


• Ability to initiate completion of tasks or activities without necessary supervision


• Flexible availability - including nights, weekends and holidays


• Ability to prove eligibility to work in the U.K.