Full-Time Veterinary Receptionist / Patient Care Assistant - Maternity Cover

Day-to-day responsibilities of the role will be divided between Receptionist and Patient Care Assistant duties:

• Answering phones and booking appointments
• Responding to queries via phone, in person and email
• Registering new clients
• Completing insurance forms
• Dispensing medications
• Taking payments
• Nursing care to patients
• Assisting Vets and Nurses in restraining animals for treatment
• Cleaning, walking, and feeding of patients
• And most importantly; providing a warm and welcoming experience to our clients arriving at the practice
  
  Start Date Expiry Date Salary Posted On Experience Skills Telecommute Sponsor Visa
Immediate 22 Dec, 2024 Not Specified 25 Sep, 2024 N/A Personal Touch,Animal Welfare,Customer Service Skills,Microsoft Office,Private Healthcare,Operating Systems,Administrative Skills,Access No No, We are looking for someone with the confidence, empathy and experience to provide the high standards of care and the personal touch we expect for our patients and clients.
• Previous Receptionist experience is essential, veterinary experience is a plus!
• Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
• Resilient with the ability to cope with potentially distressing and emotional situations
• An excellent communicator with strong empathy
• Excellent customer service skills and experience in dealing with members of the public
• A positive attitude and excellent teamwork skills
• Proficiency in Microsoft Office and other database management and operating systems
• Strong organisational and administrative skills
  
  Contract: Ongoing Maternity Cover
Hours: 40 hours per week Shift Pattern: Monday - Friday comprising of early and late shifts with a 1:4 share of the Saturday rota