Funded Care Team Administrator

An exciting opportunity has arisen within the Funded Care team for a Senior Administrator who will be a positive and enthusiastic individual with a keen eye for detail and a professional attitude. We are looking for an exceptional individual with previous experience of working within the All Age Continuing Care Admin (AACC) team to come and join our vibrant, fast paced, administration team. Continuing Care is a process of assessing children and adults to identify people with complex health conditions who are eligible for NHS funded care and support. The AACC admin team manages all incoming referrals and provides day to day admin support to our Nurse Assessor team. The ICB support over 3000 people a year in Bristol, North Somerset and South Gloucestershire through AACC.To meet regularly with the Administration Manager to ensure that targets are being met and to monitor staff performance., Sorting and prioritising all incoming mail and e-mail, distributing as appropriate.Managing the electronic diary for the department, including arranging and changing appointments, prioritising these as appropriate.Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.Organising and planning events as necessary supporting information material.Supporting teams in project management and participating in department events.Inputting, monitoring and checking data, required for finite and ongoing projects within the teamsWorking with all team members in the collection of information for performance reporting on relevant team projectsActing as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomouslyDeveloping and maintaining effective electronic and paper filing systems, to ensure that
information is kept securely and is accessible to other members of the teamPreparing agendas, taking minutes and distributing notes of meetings including typing up of group discussions and interviews as necessary.Provide specialist secretarial/administration support and advice to the teams

The information we deal with is of a sensitive and clinical nature and therefore accuracy, attention to detail and confidentiality for us is of paramount importance. Successful applicants will be computer literate with competent typing skills. They will be confident, quick learners, and be able to use their own initiative. They will have excellent communication and good time management skills, with the ability to achieve high standards of excellence within their work.

We are committed to creating an inclusive organisation that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community; from people of all ages, disabled people, all genders, people from ethnic minority groups, LGBTQ+ people, people with diverse gender identity and expression, people from all religions and beliefs and other diverse characteristics, and we have processes in place to ensure that all applications are treated fairly and consistently at every stage of the recruitment process.