Fundraising and Engagement Coordinator

To be a key member of the Charity team, supporting the Head of Charity and Volunteers on a range of administrative supporter care activities to harness, develop maximise support and engagement from a variety of stakeholders.

To be a champion of the cause and have a passion for making a difference to the Lewisham and Greenwich NHS Trust staff and patients. The role requires experience of working in supporter care with strong administration and Microsoft Office and digital skills. Someone with great interpersonal skills and an attention to detail, who prides themselves to see a job done excellently. We are looking for someone with energy, motivation, skills, and experience.

This role will also provide the opportunity to become involved in fundraising events and will include engagement with stakeholders including members of the public, internal staff and departments as well as external organisations.The successful candidate will also be responsible for ensuring that income into the charity is recorded appropriately, that donors are thanked and communicated with effectively and that supporter records are kept up to date. As part of the role the successful candidate will provide excellent supporter and stakeholder care and use their proficient writing skills as part of this.

As a small, busy, team we need an individual who can really 'hit the ground running' and be confident in being a main point of contact for our charity.

Main duties of the job

Please refer to Job Description attached for full list of duties for this role

Supporter care duties include:

The post holder will be responsible for maintaining effective communication with Trust staff and external charity supporters utilising a variety of platforms. This includes administering donations and thanking supporters in a prompt and efficient manner, by drafting and posting of letters, emails and making phone calls where appropriate.To act as the first point of contact into the charity, dealing with enquiries.

Fundraising and engagement duties include:

To support the Head of Charity and Volunteers in securing new and existing supporters to sign up to challenge events, fundraising campaigns and activities, specific appeals and volunteering roles.

To support the Head of Charity and Volunteers in creating engaging communications including social media, email, charity website and internal platforms to raise awareness of the charity.

Administration and reporting duties include:

To keep accurate supporter records and recording income accurately and help create detailed income reports.

To support fund holders and clinical staff in all aspects of fund holder responsibilities, ensuring applications for funding are effectively administered and that fund holder information is maintained effectively.

To process Purchase Orders, receipting activity and resolve any discrepancies with the Finance Team., 1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations