Funeral Arranger

If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test.
If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram.
Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

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Success profile

What makes a successful member of our team? Check out the top traits we're looking for and see if you have the right mix.

• Forging Relationships


• Co-operation


• Teamwork


• Empathy


• Compassion
  
  access to virtual GP and free eye tests


• endless career development opportunities including apprenticeships


• friendly, supportive team and the knowledge that you make a huge difference to your community


• access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it

At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities
Building an inclusive work environment
We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job., This can be an emotional job. But it's also an incredibly fulfilling career. At Co-op Funeralcare we're proud to support our customers at the most difficult time of their lives. Empathy and compassion are key to everything we do, looking after and caring for our clients every step of the way. Our funeral homes are at the heart of their local communities, and our colleagues play a key role in building relationships and making connections to make a difference, in the true spirit of co-operation. You'll be part of a close-knit team, in which everyone has a voice and feels valued, welcome and included. Everyone can find their place here and build a rewarding career.

Our culture

Kindness and compassion are central to our culture and evident in the way we support our colleagues and clients. We champion the progress of our colleagues, and foster an environment where everyone feels valued and included no matter who they are. We work together to do what's right for our clients, supporting them at the most difficult times of their lives and helping them say their best goodbye.

• Our past, present and future is all about looking after our clients, with compassion and kindness at the core of everything we do.


• Whatever job you do, you'll be part of a caring and supporting team.


• We're proud our business makes a positive impact in our communities.


• Everyone can find their place here, learn and develop new skills and build a career.
  
  Holidays starting from 31 days holiday per year (includes bank holidays)


• 30% off Co-op branded products in our food stores


• Pension with up to 10% employer contributions


• Wagestream - a money management app that gives you access to a percentage of your pay as you earn it


• Services to support your physical, mental and financial wellbeing


• Flexibility - we'll aim to find a working pattern that fits your life


• Endless career development opportunities including apprenticeships, £12.62 per hour plus benefits

Part time 20 hours per week, Monday-Friday 10am-2pm, You'll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.
Find the kind of job satisfaction you didn't think was possible. Apply today.
What you'll do

• as a 'non certified' funeral arranger, you'll support clients by organising family visits and answering guest questions


• ensure all regulated work, like selling and advising on our funeral plans, is referred to a 'certified colleague'


• build positive relationships in the local community


• hold the fort at the funeral home (they'll be times when you'll be the only one in branch)


• support with manual handling of coffins and the deceased

This role would suit people who have

• a passion for delivering great service and building relationships


• excellent communication and admin skills plus strong attention to detail


• high levels of empathy, discretion and care

Why Co-op?
You'll get a fantastic benefits package including:

• 30% off Co-op branded products in our food stores all year-round


• 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday)


• discounts on other Co-op products and services


• 23 days holidays (pro rata, rising with service)


• a pension with up to 10% employer contributions


• access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day