Garden Centre Team Leader

As one of our Team Leaders, your role will include providing great customer service, along with supporting the Manager and mentoring our retail customer advisors, ensuring all our customers receive a positive experience once they set foot in the department.

You will be working in our outdoor and indoor departments across the Centre being involved with planning and building all our seasonal changes.
You will have a positive "can do" attitude and be a skilled Supervisor driving the team through great standards and exemplary customer service

Responsible for the efficient operation of a quality service operation through supervisory and administrative work in the till department., Duties will include:
Maintain retail standards across all department areas
Customer service, including ordering and selling.
Planning and executing all seasonal set ups
Organising team schedules and any staff issues.
Evaluating employee performance and providing training and guidance as needed.
Filling in for absent employees and assisting teams as needed to successfully complete projects.
Ensuring that employees follow company policies as well as health and safety regulations.
Ensuring a high and consistent standard of customer service.
Assist the centre manager in the running of the centre, Supporting him in all areas of Health and safety.
Liaising with reps/buyers about product line and orders

If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.

Excellent customer service.
Supervisory experience.
Able to work on one's own initiative.
Adhering to company policies.
Work well under pressure.
Good time management.
Professionalism and reliability.
Previous experience with social media and customer service
Previous experience with visual merchandising

Benefits include onsite car parking and staff discount at our Garden Centres and Restaurants as well as the Woodthorpe Leisure Park.