GC&E Commercial Manager

WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow., To maximise all GC&E KPI's through driving the commercial GC&E strategy of multiple hotels within the London Cluster; working closely with key stakeholders to ensure alignment between on property commercial teams and The Cluster. The GC&E Commercial Manager will be leading a GC&E Manager and GC&E Executives to drive performance while ensuring retention and development via succession plan., · Ensure consistent and clear communication between on property commercial team and The Cluster

· Ensure alignment of all stakeholders on commercial strategy

· Ensure that sales and pricing strategies are based on sound commercial judgement through effective analysis and reporting

· Ensure professional and efficient utilization of all systems, in line with company best practices and standard operating procedures

· Ensure effective information gathering and analysis is conducted in order to identify and maximise on all possible opportunities and minimise any risks

· Ensure that relevant commercial team members (on property & within the The Cluster) are actively engaged in all GC&E strategic decisions by maintaining regular communication to effectively implement, drive and review optimal GC&E strategies and controls

· Integrate with other functions to ensure we exceed our stakeholder's expectations

· Ownership of Demand Calendar ensuring relevant and up-to-date pricing strategy as agreed with hotel commercial team

· Analysis and Reporting: Prepares reporting and provides critical analysis to support commercial decisions regarding GC&E strategies

· Budgeting & Forecasting: Prepares all weekly and monthly C&E forecasts and supports with yearly budgets as appropriate using standard systems and tools

· Quote rates independently, only if over threshold that the stakeholder approval is required

· Providing on the Job Coaching / Training to the GC&E team

· Coaching GC&E Manager, supporting with the leadership/recruitment of the GC&E team.

· Commercial coaching of the GC&E Manager.

· Contribute to the Leadership team of The Cluster, drive Commercial, and Team activities (Conversion weeks, celebrations…)

· Practical working experience within GC&E or commercial function

· Competent at Excel, PowerPoint & Word

· Strong Analytical Skills

· Fluency in English, both verbally and in writing

· Strong competencies in Leadership, Planning and Organising, Communication and Influencing

· Commercial attitude and proactive sales approach

· Clear voice & well spoken

· Ability to analyse data and identify trends

· Competitive and motivated

· Strong leadership experience (+2 year of Leadership experience in a Commercial role), Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

· A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing (https://cr.hilton.com)

· Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

· High street discounts: with Perks at Work

· Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

· Discounted dental and health cover