General Assistant

To provide a welcoming and friendly customer experience within the campuses, delivering excellent customer and food service. To ensure the restaurant is clean/hygienic, restocked, and customers are advised of the products available (e.g. meals, snacks, restaurant open times and allergens etc.) Working across Hilton Meats you will assist with front of house and back of house duties:

• Greet customers at Hilton Meats as part of the front of house team, serving customers with food and drink choices and resolving queries relating to products (including allergens and dietary needs).
• Deliver excellent customer service to ensure high levels of customer satisfaction and 'Pride' "we can and we will" customer experience.
• Assist in a wide range of preparation, cooking and serving of food.
• Serve meals, snacks and drinks including taking payments at tills using cards and cash, resolving and clarifying purchase choices and special offers.
• Resolve initial customer queries (or refer to a supervisor/manager for more complex concerns).
• Clean all equipment, crockery and cutlery as required.
• Support, operate and provide service in areas including but not limited to: the Serveries, the Deli/Retail, Hospitality orders.
• Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System and regulatory requirements.
• Carry out and record any food safety and stock checks specified by the Unit Manager or Assistant Manager, or Supervisors.
• Take delivery of stock including food/provision, checking and accounting for such items.
• Act as Banksman, and other such job specific operations as required
• Receive deliveries and check supplier invoices in accordance with the company systems/procedures.
• Ensure all waste is removed promptly and placed in the correct waste containers in accordance with site waste management plan.
• Ensure all raw materials and packaging materials are stored in the correct areas of the site.
• Carry out tasks in the most efficient manner, taking into account any production or allergen constraints, to meet customer orders.
• Participate as a HACCP Team member if required
• Ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice.
• Ensure all production and quality records are completed accurately and on time.
• Ensure all traceability requirements are fully complied with.
• Where relevant, to carry out activities required by the accredited FSQMS.
• Participate in ongoing professional development and training that may include off-site and occasionally overnight travel.
• Carry out tasks as requested by your supervisor/manager.
• Embrace and actively participate in the Zero Harm culture.
Our Ideal candidate will have the following characteristics in line with our values


• Ability to work as part of a team
• A flexible approach to working hours
• Be supportive of colleagues
Nurture
• Keen to learn on the job
Pride
• Be honest and trustworthy
• Able to work independently
• Have a can-do approach
Planet
• Hygienic approach and manner
• Committed to zero harm and sustainable practices
  
  Want to work for a company where Togetherness, Nurture, Pride and Planet are at the heart of everything they do? Then look no further, Hilton Meats Baxterstorey produces fresh food and meals daily we are looking to employ local people in the catering and hospitality sector., We only select the best of everything - ingredients, equipment, and most importantly people. Nobody at BaxterStorey just 'falls' into hospitality. They're passionate about what they do. We revolt against the beige, bland and boring. We want people who want to challenge the norm and make a difference to want to work with us. That means we are on the top of our game.
We Empower Champions The old age, 'a happy team is a productive team' has never rung truer. True happiness means career empowerment, flexibility and genuine prospects through structured, creative training, that's exactly what we offer. Making our teams happy is top of our agenda. We ask our teams to Fuel Their Individuality, when you are yourself, you will be at your best. We Are Conscientious Protectors Our belief in the power of food goes way beyond delighting diners. We never stop looking for ways to improve our communities and drive change for the good of the planet and we ask all our team members to support this ethos too. From helping disadvantaged young people into the industry to sourcing the finest ingredients with the lowest carbon footprint, we're always thinking up new ways - big, small but always bold - to make a difference beyond the plate and being a part of BaxterStorey means that you will support us in making a difference. You Can Grow With Us Not only will you have the opportunity to better yourself here, you'll be given every encouragement to do so. And because we're growing all the time, there is no limit to what you can achieve. We don't just attract the best people in the industry, we create them., Our values are what we stand up to. They are what make us BaxterStorey, they focus our behaviours on taking action. At BaxterStorey we are: ALWAYS VISIONARY - We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE - We are up-beat, motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people. CREATIVELY COLLABORATIVE - We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS - We work together as a team to lead by example, protecting the planet and supporting local communities.

South West Larder offers a generous benefits package which includes:
• Employee Assistance Programme
• 28 days holiday Pro Rata (including bank holidays)
• Christmas Day & New Years Day Off (Location specific)
• Overtime available to cover sickness and holiday.
• Ongoing Learning, Development & Training
• Access to Occupational Health
• Cycle Scheme
• Pension Scheme (5% matched)
• Free Meal on Shift
Successful applicants must be able to provide in date photographic ID and their right to work in the UK