General Assistant

As a general assistant, you will be helping out in the departments with the most need on a day-to-day basis. No two days are the same, and we are looking for someone happy to be versatile and adaptable to assist where needed. Your day-to-day:

• Cleaning our public areas including guest corridors, kitchen and toilets
• Cleaning bedrooms, which includes stripping beds, emptying bins, dusting and vacuuming and general cleaning to our high standards
• Be a trusted contact for all guests by helping them with anything from bill issues to local knowledge, and loop in management when necessary.
• This is a fantastic entry-level role; however, we are committed to developing and training our teams so there are plenty of progression opportunities for the right person and a whole range of great benefits too.
  
  A warm and friendly personality
• Commitment to delivering high levels of customer service
• Good teamwork skills - we want work to be fun for all of our employees
• Have a genuine interest in providing hospitality to our customers
• To be able to work well under pressure (Hospitality is very fast-paced but don't worry you'll be supported from day one and you'll be just as quick at adapting to your new role)
• An enthusiastic, genuine and friendly outlook to be able to offer an amazing customer experience to our guests.
  
  We offer a place where you can be/become the "best version of yourself" as part of a diverse team that delivers memorable hospitality and strives to exceed guests' expectations. We pride ourselves in the learning and development we offer to all team members. It's about giving you the technical skills, knowledge and communication skills to help you raise the bar on what you would like to achieve at work.
Some of the great benefits of working for us include:
• Service-based annual leave (increasing up to a maximum of 5 extra days)
• Employee & Friends/Family discounted rates at Accor-branded hotels
• On-site parking
Just over two hours from both London and the Cotswolds, the city of Gloucester is rich with attractions including Gloucester Cathedral. At just over 20 minutes away, Cheltenham Racecourse promises an exhilarating day out. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.