General Manager

We have an exciting opportunity for an inspirational leader to join our leadership team in our Trust wide Acute Directorate on a 1 year secondment or fixed term contract.
This role is fundamental in achieving success through our improvement journey and needs someone who is skilled at building and sustaining internal and external relationships with key stakeholders and strategic partners.
The successful candidate will be expected to work closely with the professional heads and the Deputy Service Director and Matrons to provide demonstrable assurance that the quality of the clinical services including patient safety, patient satisfaction and clinical outcomes meet the required high standards. General Managers will have a portfolio of services that they are responsible for so will need to understand the on-going transformation work that is currently being implemented along with a genuine interest in performance so that they can support the Teams in working towards the agreed Key Performance Indicators.
Working with the Senior Management Team, and reporting to the Service Director, they will ensure that services are fit for purpose and that the inpatient wards they are responsible for are well managed with motivated staff delivering excellent care to patinets and working efficiently with the support of the Matrons. They will need to be visible providing line management leadership to Matrons to ensure excellent clinical outcomes and good levels of engagement.

Main duties of the job
General Managers are responsible for the overall management of a range of nominated services within the Directorate. Working closely with colleagues in all other relevant teams will ensure excellent clinical, operational and financial outcomes. The post-holder will be expected to work as part of the Senior Leadership Team with other General Managers, the Deputy Director, the Head of Nursing & Quality, the Allied Health Professional Lead, the Lead Psychologist, and Clinical and Service Directors.
The post-holder will also have a key role in liaising with and supporting Local Care Partnerships in the integration agenda.

• First Degree.


• Evidence of continuing professional development to Master's level or equivalent


Desirable criteria

• Evidence of professional development in Leadership / Management


Experience

Essential criteria

• Significant experience of managing clinical health and/or social care services.


• Experience of working successfully in managing and co-ordinating a range of complex, multidisciplinary clinical services.


• Experience of change management and workforce redesign.


• Experience of performance management of service delivery, staff and processes to ensure local and national targets are consistently achieved, Knowledge of performance management methods/procedures


• Able to set objective measurements and develop monitoring systems to inform the organisation.


• Able to lead and generate a clear sense of direction for services.


• Able to demonstrate a genuine commitment to ensuring that services meet the needs of services users and their carers and are delivered with multi-cultural sensitivity, Able to motivate and enthuse staff at all levels, improve confidence and contain anxiety.


• Able to influence, persuade and negotiate


• Able to express complex issues, both verbally and in writing for a range of audiences.
  
  Working for our organisation

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.
Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.
We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Our strategy
Our mission is what we set out to do every day
We deliver brilliant care through brilliant people
Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

NHS pension scheme Your employer pays 20.6% towards your pension and life assurance benefits.
Please see Apply. Apply/Pensions.aspx for more details.
Annual leave for Agenda for Change On appointment to NHS
27 days for full time or pro rata if part time
After 5 years NHS service
29 days full time or pro rata if part time
After 10 years NHS service
33 days full time or pro rata if part time
Plus bank holidays, that's up to 41 days - more than 8 weeks paid time off!
Medical staffs have national Terms and Conditions.
Buying and selling of annual leave is also available as part of our flexible approach to staff benefits.
Recommend a friend campaign If you already work for us you could refer a friend from outside of the Trust to any of the roles below and you can receive £1000 if they are successfully recruited; Nursing staff - RMN RGN RNLD - Band 5 and 6, Medical Doctors, Clinical Psychologist and Allied Health Professionals,
Flexible working Covers job share, term time working, flexible shifts etc. Just ask and we will try to help.
Statutory and occupational maternity, paternity or adoption leave Dependant on length of NHS service
Other paid/unpaid leave This can be for Jury Service, Reserved Armed Forces, etc. This is paid outside of annual leave.
Non paid leave for career breaks
Staff Support KMPT offers a face to face counselling service for any issues not just work related problems.
NHS discounts and shopping vouchers Staff can sign up for Red Guava, PS discounts and Health Service Discounts to receive a variety of discounts in travel, fashion, technology, mobile phone contracts, food and drink, days out etc.