General Manager

Are you a dynamic leader with a passion for health, fitness and exceptional service? Do you excel in a fast-paced environment and inspire those around you to reach new heights? Bannatyne Group is seeking a dedicated and experienced General Manager to join our team and drive our mission of promoting wellness and wellbeing.

Our Perks:
B-Fuelled - Complimentary lunch or breakfast Flexible schedule 28 days annual leave increasing with tenure Free gym membership Complimentary gym membership (after 2 years service) Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products Discounted Meals and Beverages - 50% cafe/bar Career & Personal Development training Mental Health Well-Being & EAP Services Length of services awards Staff awards and Bonuses Discounted entertainment and shopping

A typical day in the life of a General Manager:
Oversee all aspects of club management ensuring smooth and efficient operations.
Lead, motivate, and develop a high-performing team, fostering a positive and motivated work environment.
Drive membership growth through innovative marketing strategies and community engagement.
Ensure exceptional member experiences by maintaining a high standard of service and addressing feedback promptly.
Manage financial performance, including budgeting, forecasting and expense control.
Implement and upload health and safety protocols to ensure a safe environment for members and staff.
Collaborate with regional and corporate teams to align club operations with overall company goals.
Analyse performance metrics and develop action plans to achieve club targets and objectives.
Ensure the achievement of Key Performance Indicators (KPIs) outlined in the National Balanced Scorecard To drive business success and operational excellence.

Proven experience as a General Manager or in senior leadership roles within the fitness, hospitality or service industry.
Strong leadership and team management skills with a track record of motivating and developing staff
Excellent interpersonal and communications skills and a customer focused attitude.
A genuine passion for health, wellness, and a desire to inspire others, with a commitment to delivering outstanding member experiences.
Strategic thinker with a proactive approach to problem solving and decision making
Strong leadership skills with the ability to motivate and develop a team.
The ability to establish rapport, build trust and demonstrate credibility.
Strong financial acumen and experience in managing budgets and KPI's
The ability to multitask and manage time effectively in a fast-paced environment.
A proactive and positive attitude with a customer-first mindset.
Strong knowledge and understanding of Health and Safety processes/policies.
Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.

Bannatyne Group is more than just a fitness club - we're a community committed to helping our members achieve their health and fitness goals. With state of the art facilities, diverse classes and outstanding services, we create an environment where everyone can thrive.