General Manager

You will lead the operation at our Mansfield site, which has Sameday and Contract transport, as well as a busy warehouse operation. Leading from the front with a hands on attitude you'll be involved in liaising with customers, pricing and planning jobs as well as developing relationships with subcontractors, building a network and winning new business. We are committed to providing exceptional customer service, and always delivering on our promises - we aim to build longstanding partnerships and we're looking for people with similar characteristics. A portion of your time will be spent creating opportunities, so if you're comfortable selling and handling the commercials in a transport environment then this could be the opportunity for you.

You'll be targeted based on turnover and operating profit, so vehicle utilisation and the ability to generate new business will help you take advantage of the generous performance bonus available and achieve the role's earning potential.

We have a modern fleet of vehicles and an IT system that supports efficient information and data transfer both internally and externally - we use Stream as our TMS, Mintsoft as our WMS and Webfleet as our tracking and telematics tool, experience with either is beneficial.

We have a dedicated Customer Service team who will support you in the role and ensure customers are kept up to date on the day of delivery/ collection as well as manage the POD & tracking processes, as well as a compliance department to help keep your fleet moving.

Our customers are anywhere from large FTSE 100 enterprises, to local manufacturers that we have supported for many years.

We want you to own it so a natural leadership approach is a must. Commercial acumen, combined with a growth mentality is a fundamental part of the role, as you will be involved in everything from sales, recruitment, operations, legal compliance, administration, and finance for your cost-center. You will report directly to the Group Operations Director., No two days are the same and we're looking for someone who can bring positivity and problem solving skills to the fast paced environment we've built here at The Silver X Group.,

• Demonstrate a high level of enthusiasm, passion, and desire to develop the business and your team.


• Dedicated to exceptional customer service.


• Demonstrate a strong, determined sales focus, delivering on your promises.


• Show exceptional process improvement experience.


• Be proficient with IT systems and Microsoft 365.


• Demonstrate thorough and accurate administration skills.


• Commercially minded with operations experience within a logistics or similar field.
  
  Due to Continued growth, The Silver X Group is now recruiting an experienced General Manager to lead our busy transport & warehouse departments in Mansfield. As an General Manager at The Silver X Group, you can expect a free reign to manage your team and depot, under the guidance of our board and head office support systems. While you will be expected to uphold our core values and maintain key performance indicators, the hows and whys will be led by you., The Silver X Group was formed in 2013 by our MD Gavin Burgess and currently operates over 3 locations, 130,000ft2 of warehousing space, and has an operators licence for 120 HGV vehicles across two companies. We are an IT led, young, hungry team who is passionate about customer service and maintaining a non-corporate, family environment, working and playing hard.