General Manager

Elior is seeking a General Manager to lead all catering services at an exciting new contract for an international athletic stadium - Alexander stadium. The ideal candidate will be fully accountable for delivering a high-quality food and beverage operation that aligns with the venue's ambitions and standards. This role is part of Elior's Stadia division, which caters to fans and visitors at prestigious stadiums across the UK, managing everything from matchdays and concerts to conferences and banquets, with a focus on locally sourced, seasonal menus. As a General Manager, this role offers an exciting opportunity for an inspirational hospitality professional with extensive experience in food and beverage delivery. We are looking for a 'people person' with well-rounded leadership skills who focuses on delivering consistent quality and innovative offerings to enhance the guest experience. Responsibilities:

• Full commercial accountability for delivering accurate and timely forecasts and budgets.
• Controlling all operating costs and analyzing key performance data to identify growth opportunities.
• Collaborating with support teams within the Elior family to continuously improve guest experience and drive commercial success for all partners.
• Motivating and managing a team to achieve operational excellence.
• Ensuring consistent team communication, fostering internal and external relationships, and liaising with clients for innovative menu planning and operational success.
• Ensuring compliance with COSHH, Food Safety, Health & Safety, legal regulations, environmental policies, and customer and colleague duty of care.
• Taking ownership of the day-to-day delivery of high product quality and service standards to meet and exceed departmental targets.
Working Pattern: 5 days over 7, 37.5 hours a week.


• Proven experience of successfully managing a team
• Genuine interest in customer service excellence
• A strong team player, highly confident and positive
• Self-motivated and innovative
• Previous experience within management, contract catering desirable
  
  Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:
• Workplaces & Office Space
• Sporting Venues & Stadiums
• Attraction & Heritage Sites
• Public Sector & Defence
• Health, Care & Hospitals
• Schools, Colleges & Universities
Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled. That's why 85% of colleagues tell us how proud they are to work for us! Elior Celebrates Equality Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts. FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day. Support Your Way of Life:
• Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
• Holiday Allowance: Relax & recharge with 28 days holiday, increasing to 31 days after two years service
• Family Leave: Prioritise family commitments with flexible leave options
• Paid Charity Leave: Make a positive impact with two additional paid days for charity work
Big Enough for Growth, Small Enough to Connect:
• Opportunities for career progression while developing a close-knit community
Supporting You Through Life's Ups & Downs:
• Access mental health support & comprehensive wellbeing benefits
Keeping Finances & Wellbeing in Mind:
• Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme