General Manager

Due to an internal promotion, we are on the lookout for a dynamic Site General Manager to join our team. You'll have the chance to deliver outstanding results and management excellence on behalf of our prestigious customer. Your Role Reporting directly to the Operations Director, you will oversee all operations for our Northern sites, including Telford and Longtown. You'll thrive in a dynamic environment, holding full responsibility for effective service delivery, budget management, and achieving service levels. You'll work closely with stakeholders within our government and defence contract and partnership group, as well as the wider Kuehne+Nagel business, to develop and deliver efficient and effective warehousing solutions that meet evolving customer needs. Your Responsibilities

• Manage the workforce to align with the workloadpriorities to achieve KPI targets and offer best utilisation of resource forthe Customer.
• Management & Implementation of strategic reviews for operational requirements and changes across departments, so that KPI's and customer service levels are met.
• Develop and implement new initiatives forcontinued operational and service improvements
• Continuously seek to optimise the cost-effectiveness, productivity and customer service levels of the Services through planned and regular communication mechanisms and the proactive assessing of the operational requirements.
• Managelocal trade union relationships ensuring all issues are properly dealt with
• To play a vital role in shaping the culture and approach of the workforce and supporting and developing the team through leading, coaching and communicating - facilitating a focus on business excellence and continuous improvement of operational efficiency and customer service standards.
Your Skills and Experiences
• Management experience of operating within a commercial/transport warehouse operation.
• Ideally logistics solutions development experience.
• Experienced in operating within multi-site logistics operations and managing employee relations and customer/trading relations.
• Exposure to operating within a commercial environment sufficient to develop effective customer service and commercial understanding.
• Financially astute and held responsibility for operational budgets (budgetary management, cost effectiveness and delivery of financial targets).
• Planning & Management of efficient and effective delivery of services to ensure contractual performance targets and KPI's are met.
Please be aware that by applying for this role, you are agreeing to participate in the employment screening process. This process will include criminal record checking and identity validation. This means that KN will ask successful applicants to provide certain information and documentation to enable these checks to be conducted. Any appointment will then be strictly conditional upon, and subject to, the receipt of satisfactory results of these checks