General Manager | Barts Health NHS Trust

We are seeking a dynamic and experienced operational manager to lead, manage, and develop the operational aspects of the Emergency Department. In this role, you will be responsible for ensuring the effective and efficient delivery of emergency care, improving patient flow, managing resources, and supporting a dedicated team of healthcare professionals. Working closely with clinical and operational leaders, you will play a crucial role in enhancing patient outcomes, optimising service performance, and upholding the highest standards of patient care and safety.

- Operational Management: Oversee the day-to-day operations of the Emergency Department, ensuring optimal staffing, resource allocation, and adherence to performance targets.

- Team Leadership: Lead, motivate, and support a multidisciplinary team, fostering a positive, collaborative, and patient-centred culture.

- Performance Monitoring: Regularly monitor and report on key performance indicators (KPIs) related to patient flow, quality of care, and service efficiency, implementing improvements as required.

- Quality and Safety: Ensure that all care provided meets regulatory standards and aligns with best practices in emergency medicine, prioritising patient safety and quality of care.

- Financial Management: Manage the department's budget effectively, identifying areas for cost-saving and ensuring financial sustainability.

- Stakeholder Engagement: Work collaboratively with internal and external stakeholders, including NHS partners, to continuously improve the quality and efficiency of emergency care services.

- Strategic Development: Contribute to the strategic planning and development of the Emergency Department, supporting innovation and service improvement initiatives.

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.