General Manager Bench South East London

Buzz Bingo, Bexley

General Manager Bench South East London

Salary not available. View on company website.

Buzz Bingo, Bexley

  • Full time
  • Permanent
  • Onsite working

Posted 5 days ago, 8 Nov | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: c838789a520d4395b14f396d2c41dae5

Full Job Description

As General Manager you will have overall responsibility and accountability for achieving the Club EBITDA and Operating Profit Budget, and all financial targets. You will implement a centrally generated brand strategy flawlessly at a local level and ensure a consistent delivery of the Buzz Bingo Brand Values at each stage of the customer journey, whilst leading and inspiring your team to create a culture of exceptional customer service.

  • You have a track record of delivering high levels of customer service & profit delivery within the leisure, hospitality, or retail industry
  • You bring business awareness to decision making and understand the commercial drivers of the business
  • A relentless focus upon customer service standards with strong attention to detail
  • A flexible approach to managing, motivating and influencing
  • Effectively involves the team in maintaining standards and solving problems
  • You are prepared to make tough people decisions
  • Committed to your own and other's development
  • You are able to manage and drive new initiatives through others
  • Keep the focus on customer service even when under pressure and show resilience
  • You consistently invite and respond to customer feedback
  • A commitment to gaining a comprehensive knowledge and understanding of the business and all Gaming and Licensing Laws

    At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way!
  • We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other.

    We have an exciting opportunity for a General Manager to join us here at Buzz Bingo. This is a Bench role which may involve working across South East London and Kent so mobility is key. The salary for the role is up to £50,000 p/a depending on experience and we are particularly interested in hearing from anyone with a multi site gambling, leisure or hospitality background. The role is 44 hours per week and includes a heavy mix of evening and weekend working patterns., In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to:
  • Help@Hand - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
  • Thrive App - for your mental wellbeing approved by the NHS
  • My Eva - an online financial expert to help with any money-related matters
  • Buzz Brights Apprenticeships at management level
  • Buzz Learning, our digital learning platform with access to 100s of online courses
  • Access to Trained Mental Health Advocates for advice on your mental wellbeing
  • Staff discount 50% off bingo tickets, food & soft drinks
  • Refer a Friend Scheme
  • Pension Scheme