General Manager - Courtyard by Marriott Sheffield

We're looking for an experienced and passionate General Manager to take the reins and lead the property through pre-opening preparations and beyond. This is a unique opportunity to shape the direction of an exciting new hotel and make your mark in the industry. Your Impact As General Manager, you will:

• Lead the pre-opening phase, working closely with stakeholders to ensure the hotel's successful launch.
• Develop and execute the business plan to achieve outstanding financial, operational, and guest satisfaction results.
• Act as the brand ambassador, ensuring the hotel aligns with Courtyard by Marriott's global standards.
• Recruit, onboard, and lead a dynamic team to deliver exceptional service and operational excellence.
• Cultivate a culture of learning, development, and employee engagement, fostering a workplace where everyone thrives.
• Drive revenue and profitability through strategic commercial and operational decisions.
• Oversee guest experience, ensuring all feedback is actioned and the hotel maintains high satisfaction scores.
• Ensure compliance with all legal and brand requirements, including health and safety standards.
• Establish relationships with the local community, creating partnerships that benefit the hotel and its guests.
• Monitor and manage operational budgets to meet and exceed financial goals.
• Collaborate with the wider RBH team to implement company initiatives and share best practices., If you are a dynamic leader with a passion for hospitality, this is your chance to shape the success of a new hotel. Working with RBH and Marriott, you'll have access to a world of resources, support, and opportunities to further your career., This is a permanent, full-time position, offering flexibility to work in a way that meets both your needs and the demands of the role.
  
  You'll be a seasoned hospitality professional with:
• Proven experience as a General Manager, preferably with brand experience (Marriott experience is highly desirable).
• Strong pre-opening experience is advantageous.
• Exceptional leadership skills and the ability to inspire and motivate a diverse team.
• A commercial mindset, with a track record of driving revenue and managing budgets effectively.
• Strong knowledge of hotel operations, including F&B, rooms, and sales.
• Excellent communication and stakeholder management skills.
• A passion for delivering exceptional guest experiences and exceeding expectations.
• Flexibility and resilience in a fast-moving, competitive environment.
• Familiarity with Marriott systems is a bonus.
  
  At RBH, we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
Courtyard by Marriott Sheffield Be part of something extraordinary! RBH is delighted to be managing the brand-new Courtyard by Marriott Sheffield, set to open in 2025. Perfectly located for both business and leisure travellers, this state-of-the-art property will feature modern guest rooms, a stylish bar and restaurant, and exceptional meeting spaces designed to cater to the city's growing needs. With Marriott's global reputation for service excellence and innovation, this hotel is poised to become a hub of activity in Sheffield.

You will have access to a benefits package we believe truly works for our people:
• Discounted hotel room rates for you and your friends & family.
• An extra day's holiday for your birthday.
• Enhanced Maternity, Adoption & Shared Parental Leave.
• 30% F&B discount at RBH hotels.
• Refer a Friend scheme (earn 250 for each referral up to 5 referrals).
• Flexible working arrangements.
• Wagestream - choose how and when you get paid.
• Life Insurance.
• Employee Assistance Programme.
• Social and wellness events and activities all year round.
• Free meals on duty, saving you over 1000 per year.
• And much, much more!
Interview Process We plan to conduct first-stage interviews in early January. Additionally, please be aware that we may contact you by telephone for a pre-screening interview call before arranging the first formal interview. This approach ensures we can efficiently assess candidates and keep the process moving promptly. Equal Opportunities RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.