General Manager Home & Fashion

Our Store Managers lead by example - making bold decisions and taking action if things are not working. You will have the passion and leadership skills to motivate a team of staff and volunteers, encouraging them to bring new ideas and to build their knowledge of the BHF. Great customer service is essential to maximise income as is the sourcing and merchandising of products and understanding all cost-effective income streams, with omni-channel and online being priority to deliver our retail proposition.

You'll be an experienced retail store or assistant manager who is confident working in a fast paced environment. Motivated by the knowledge your hard work will make a life-saving difference, you'll be proactive, driven and commercially aware. You'll be able to identify products to be placed online to support our income stream. In return you'll be rewarded with autonomy in role and a supportive culture that encourages a healthy work life balance with opportunities to progress.

We have over 700 shops across the UK and serve c 30 million customers each year. Our annual profits help fund pioneering research into heart and circulatory diseases. We couldn't do it without our people who run a seamless operation, get a kick out of finding brilliant products, and delivering a first rate customer service., As part of our commitment to be an inclusive employer, and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

We value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day.

We value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Ultimately everything we do comes back to saving lives so if you want a career with a fast-paced, omni-channel retailer that also makes a difference, join the British Heart Foundation as a Store Manager today.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:

• 38 days annual leave


• 25% staff discount


• Health cash plan


• Pension with employer contribution up to 10%


• Life assurance


• Discount options for gym membership


• Discounts with a range of retailers