General Manager - Private Ambulance Services

This is a senior operational management position, providing effective leadership and direction to all staff and contractors providing Private Ambulance Services (PAS)., The post holder will hold the staff and contractors within their area to account for ensuring operational and clinical performance, to contribute to national performance standards and local Key Performance Indicators, which support optimal clinical outcomes and best patient experience and safety.
The post holder will be responsible for the implementation, and future development, of EEAST's Clinical/UEC Strategy, focusing internally on Trust development whilst working closely alongside their Line Manager, who will be focusing externally on wider integrated care and collaborative working.
The post holder will play a major part in the service planning process of the Trust and will be involved in a number of key strategic and operational developments, including significant business change processes.
They will be responsible for the management and safe provision of Private Ambulance Services. This will require an ability to communicate clearly and concisely within the Organisation and with external agents.
In collaboration with other leaders in Finance, Procurement, Planning & Resourcing, and Safeguarding, ensure continuous evaluation of clinical activities, standards, and service development.
Assist and support the development of cultural improvement, ensure the clinical quality agenda is continuously developed and evaluated through clinical audit and to be accountable for clinical performance in the PAS Sector.

At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.