Geriatric Virtual Ward Co-ordinator- Band 4

Come and work for a completely new and exciting integrated team aimed at driving and transforming the current healthcare delivery system by embedding the use of digital technology and remote patient monitoring systems to release pressure from acute hospital and improve patient outcome.
The team is a part of an integrated system between BHRUT & NELFT, both known for their work in the field of diversity and inclusivity. This service will be the first of its kind bringing integration between the Acute and Community providers in the London boroughs of Barking & Dagenham, Havering, Redbridge and Waltham Forest., · Responsible for the overall safe and smooth delivery of the Frailty Virtual Ward at the operational level.
· To work with clinical colleagues within the MDT to identify patients who are elderly, frail or who have long term health needs that would be suitable for enrolment in the virtual ward.
· To support the transfer of patients on to the virtual ward
· To undertake virtual welfare checks for patients on the virtual ward
· To co-ordinate care plans, making sure actions are completed by health care professionals
· To coordinate, attend and provide administrative support for MDT meetings. To disseminate information from these meetings to others as necessary
· To coordinate visits or arrange appointments for patients on the caseload
+ Review data available within the service to report, monitor and trac performance and to satisfy reporting requirements within the designated areas of responsibility.
+ To be responsible for a high-quality customer service function in supporting the initial prioritisation of contacts, subsequent feedback and on-going liaison with referrers and relevant others.
+ Ensure accurate and up-to-date patient details are maintained on patient information systems in line with Trust Information Governance policy.
+ Maintain health records and patient files in line with Trust Health Records Policy., Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Tosin Aragbaiye, Recruitment Advisor, on ext. 5934. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Ensuring people settle in and feel part of our Trust straight away is one of our top priorities. We hold two corporate welcome events each month and, if successful, you will start on one of these days so we can provide you with a seamless and welcoming introduction to our Trust.
We believe that providing the highest quality of care, is about having the best people, inspired and supported by the best leaders, and backed by the best training and career development opportunities. Our vision is to provide outstanding healthcare to our community, delivered with pride. It is driven by our PRIDE values and behaviours which were developed together with our staff.
Barking Havering and Redbridge University Hospital NHS Trust is committed to Safeguarding Children and Adults at Risk and expects all staff and volunteers to share this commitment. Safeguarding and promoting the welfare of children, young people and adults is central to the care provided by our Trust and the post holder must be aware of their responsibilities and work in line with our Trust's Safeguarding Adult and Children Procedures.
All salaries are inclusive of standard allowances e.g. High Cost Area for staff on Agenda for Change contracts.
To create an inclusive and diverse workplace, we will work with you to get the best experience, so that you can provide outstanding care for our local community. We are happy to have an open discussion on part-time hours and flexible working and will consider your requirements if our service is able to accommodate. Please have discussion with the recruiting manager about your flexibility requirements.
All correspondence regarding this application will be by e-mail, please check as some emails may fall into your junk folder.
Please ensure that the references are from your most recent employer and one of these must be your direct Line Manager or Supervisor. Additionally, ensure that any gaps in your employment history are clearly indicated. Please ensure business/organisation email addresses are provided for all referees.
We may close vacancies prior to the advertised closing date once a sufficient number of applications have been received and to support with streamlining the recruitment process.
Unfortunately due to the large number of applications that the Trust receives for some posts, it is not possible to reply to every unsuccessful application.
If you have not received a response within 3 weeks of the closing date of an advert, please assume that your application has been unsuccessful.
Trust buildings and grounds became fully Smoke Free on National No Smoking Day 11th March 2015. The Trust expects all staff to promote healthy living and to set good examples in their own behaviour. Those not ready to quit smoking must remain smoke free during working hours, and will not be able to smoke in Trust uniform, in Trust grounds including car parks, while driving on Trust business or take smoking breaks. Second hand smoke causes heart and lung disease, and is harmful to young children. However, disposable or rechargeable e-cigarettes ("vaping") may be used outside hospital buildings.
We are an equal opportunity employer welcoming applications from all sections of the community and welcomes applications from people wishing to job-share, either with or without a partner. Applicants who consider themselves to have a disability (as defined by the Equality Act 2010) will be shortlisted for interview if they meet the essential criteria. We also operate strict screening procedures for posts with access to vulnerable adults and children.

Working for our organisation
We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.
Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.
We're pleased to be leading the way in reducing the time our patients wait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme; the Care Quality Commission has raised the ratings for urgent and emergency care at Queen's and King George hospitals; and data released by NHS England showed that the Trust was the most improved in 2023 for reducing waits for emergency care.
We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We're also part of the North East London Cancer Alliance.