Global Employee Relations Specialist

Reporting to the Global Head of HR Business Partners, the Global Employee Relations Specialist is responsible for managing and resolving complex employee relations issues across the organisation. This role involves providing expert guidance to HR partners, managers, and leaders while ensuring alignment with company policies and applicable employment laws. The specialist will contribute to the development and design of global ER strategies with the Global Head of HR Business Partners that foster a positive and productive work environment, promoting fairness, diversity, and inclusion., Employee Relations Strategy:

• Develop and implement strategies for managing employee relations globally, aligned with the organisation's business objectives.
• Collaborate with HR leadership to design programmes that enhance workplace culture, engagement, and productivity.
Case Management:
• Lead investigations in collaboration with local HR teams into employee complaints, grievances, and disputes, ensuring thorough, timely, and impartial resolution.
• Document and track cases using an ER case management system, maintaining accurate records and reports.
• Provide guidance on performance management, disciplinary actions, and conflict resolution in compliance with company policies and local employment laws.
Compliance and Risk Management:
• Ensure company practices comply with international employment laws, regulations, and internal policies.
• Monitor changes in global employment laws and regulations, advising the local HR teams on potential impacts and necessary adjustments.
• Develop and deliver training on compliance, ER policies, and best practices to managers and HR teams.
Advisory and Coaching:
• Serve as a trusted advisor to managers and leaders on employee relations issues, promoting best practices in handling sensitive matters.
• Support the development of local HR teams and leaders through coaching on ER topics, including conflict resolution, communication, and employee engagement.
Data Analysis and Reporting:
• Analyse ER metrics and trends to identify opportunities for process improvements and proactive interventions.
• Present insights and recommendations to senior leadership based on data analysis and benchmarking against industry standards.
Project Management:
• Lead or participate in global ER projects and initiatives aimed at enhancing the employee experience and creating a positive workplace culture.
• Coordinate with cross-functional teams to implement ER programmes, ensuring alignment with organisational goals and objectives.
  
  Bachelor's degree in Human Resources, Business Administration, or a related field. A master's degree or professional certification (e.g., CIPD, SHRM-CP) is a plus but not essential
Experience:
• Experience in an Employee Relations, HR generalist, or a similar role, with a focus on global or multinational organisations.
• Proven track record of handling complex ER cases, investigations, and conflict resolution in diverse cultural settings.
Technical Skills:
• Strong knowledge of global employment laws, practices, and regulatory compliance.
• Proficiency in using HR systems and case management tools.
• Data analysis skills to interpret ER trends and metrics.
Soft Skills:
• Excellent communication and interpersonal skills with the ability to build trust and influence stakeholders at all levels.
• Strong problem-solving skills and the ability to handle sensitive issues with empathy and confidentiality.
• High level of cultural sensitivity and adaptability when dealing with different countries and regions.
Leadership:
• Ability to work independently and as part of a team, driving projects to completion.
• Strong organisational skills with a focus on attention to detail and managing multiple priorities., Experience working in a global matrix organisation.
• Familiarity with change management principles and experience leading initiatives in a dynamic work environment.
• Full professional fluency in English (both spoken and written)
• Additional language skills, other than English, are an advantage.
  
  Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration., Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.
Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 25 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family. Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies. None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future. Please submit your application on the careers website directly, uploading your CV / resume in English.