Global Head of Payroll and Benefits (18 month Fixed Term Contract) HR / People London Hybri ...

The Global Head of Payroll and Benefits will oversee the payroll, benefits, and compensation planning functions for Croud, which has a global presence in the UK, New York, Atlanta, and Dubai. This role involves reviewing current providers, establishing a streamlined structure with a single provider, and ensuring the efficient, compliant, and strategic management of payroll and benefits operations.

This stand-alone role reports to the HR Director. The ideal candidate will possess strong leadership skills, extensive knowledge of global payroll and benefits regulations, and experience in compensation planning.

Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish.
RESPONSIBILITIES

Strategic Oversight:

• Develop and implement a comprehensive global payroll and benefits strategy that aligns with the company's business objectives.


• Lead the transition to a unified payroll and benefits provider, ensuring a seamless integration and optimal performance.


Provider Review and Selection:

• Evaluate current payroll and benefits providers to identify strengths, weaknesses, and opportunities for improvement.


• Conduct a thorough RFP (Request for Proposal) process to select a single provider that meets the company's global needs.


• Work with the Contract team to negotiate contracts and service level agreements with the chosen provider.


Project Management:

• Lead global projects aimed at improving payroll and benefits systems, processes, and policies.


• Develop project plans, timelines, and budgets, ensuring alignment with Croud's company goals.


• Coordinate with cross-functional teams including HR, Finance, IT, and external vendors, to ensure successful project execution.


• Monitor project progress, manage risks, and provide regular updates to senior leadership.


Operational Management:

• Oversee the day-to-day operations of global payroll and benefits to ensure accuracy, compliance, and timeliness.


• Implement standardized processes and systems to improve efficiency and reduce errors.


• Monitor and manage the performance of the payroll and benefits provider, ensuring adherence to agreed-upon service levels.


Compliance and Risk Management:

• Ensure compliance with all applicable local, regional, and international payroll and benefits regulations.


• Develop and maintain policies and procedures to mitigate risk and ensure audit readiness.


Compensation Planning:

• Develop and manage global compensation programs, including salary structures, incentive plans, and equity programs.


• Conduct market analysis to ensure competitive compensation practices.


• Collaborate with HR and finance teams to align compensation plans with overall business strategy and budget.


Leadership and Collaboration:

• Collaborate with HR, finance, legal, and other departments to support overall business goals.


• Communicate effectively with senior leadership on payroll, benefits, and compensation matters.


Expected Outcomes:

• Successful integration of a single payroll and benefits provider within the first 12 months.


• Achieving compliance with all relevant regulations in the UK, New York, Atlanta, and Dubai.


• Improved efficiency in payroll processing, reducing errors by a specified percentage., Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless!


On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include:

• 25 days holiday a year.


• Discretionary annual performance-based incentive.


• Sale commission.


• Recruitment referrals bonus.


• Health & Wellbeing contribution.


• Ride to Work scheme.


• Railcard.


• Season Ticket loan.


• Home office chair and home office screen.


• Free fruit, breakfast cereals, snacks, and tea & coffee in the office.


• Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave.


• Life assurance and income protection.


• Medical Cash Plan.


• Pension.


• Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform).


• IPA Membership.


• Peer to peer recognition scheme 'bonusly'.


• Team off-sites/regular socials.


• Year-round holiday parties.


• Flexible working options.


• Day to make a difference.


Standard hours are from 9.00am to 17:30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).


• Bachelor's degree in Human Resources, Finance, Business Administration, or a related field; Master's degree preferred.


• Minimum of 10 years of experience in payroll and benefits management, with at least 5 years in a leadership role.


• Extensive knowledge of global payroll and benefits regulations and best practices.


• Proven experience in selecting and managing third-party providers.


• Strong analytical skills and experience in compensation planning and market analysis.


• Excellent leadership, communication, and negotiation skills.


• Ability to work effectively in a fast-paced, dynamic environment.


• Certification in payroll or compensation (e.g., CPP, CCP) is a plus.


• Strategic thinking and problem-solving.


• Strong organizational and excellent project management skills.


• Attention to detail and commitment to accuracy.


• Ability to build and maintain relationships across various levels of the organization.


• Proficiency in HRIS and payroll software systems.
  
  Croud is a digital marketing agency with a unique business model , recently named a Sunday Times Best Place to Work 2024 .