Global Operations Leader, Reinsurance

Global Operations Leader, Reinsurance Global lead for Reinsurance Client Service Delivery for ABS. Responsible for all Reinsurance service centres and their respective service delivery and all IFO resources on shore. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Aon must ensure those in senior roles, with the potential to cause significant harm to customers and the business of the firm, are deemed to be fit and proper at all times and also to ensure everyone working in the sector adheres to a set of Conduct Rules and are held to account where they do not meet the right standards of behaviour. What the day will look like

• Leads teams responsible for the handling of all client service and operational issues within ABS Reinsurance, advocating for client outcomes and experience and directly leading Integrated Field Office (IFO) colleagues.
• Responsible for end-to-end client service operating model and taxonomy, including tasks and processes to be handled by onshore integrated field office ABS reinsurance colleagues and offshore client service colleagues and hand offs to reinsurance colleagues.
• Plays a pivotal role in client servicing and understanding client strategy.
• Maintains robust operational management using metrics and data. Ensures all colleagues within Reinsurance Operations operate within Aon procedures and maintain our professional standards.
• Reviews and ensures all operational tasks are managed effectively and within regulatory/compliance rules.
• Build and maintain relationships with reinsurance and ABS leaders and stakeholders.
• Develops strategy to manage team performance, individual development, and talent/succession plans.
Skills and experience that will lead to success University degree, preferably in a finance or business-related discipline Experience:
• 10+ years of work experience, preferred in an operations, change management, or continuous improvement role.
• Deep understanding of reinsurance including industry practices, competitors, and recent trends
• Proven experience in applying well-developed problem-solving skills (quantitative, conceptual, analytical)
• Demonstrated leadership ability in a team environment.
Competencies:
• Ability to lead a diverse and distributed team across multiple global locations.
• Exceptional analytical and communication skills
• Ability to effectively manage time, prioritize work, multi-task across assignments and delegate appropriately.
• Strong work ethic, open-mindedness, and willingness to challenge conceptions.
• Good organizational awareness
• Results-oriented and ability to work independently,
• Ability to influence across and within multi-functional teams and matrix organisations.
How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. #LI-KB3 2551458, Global Operations Leader, Reinsurance Global lead for Reinsurance Client Service Delivery for ABS. Responsible for all Reinsurance service centres and their respective service delivery and all IFO resources on shore. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Aon must ensure those in senior roles, with the potential to cause significant harm to customers and the business of the firm, are deemed to be fit and proper at all times and also to ensure everyone working in the sector adheres to a set of Conduct Rules and are held to account where they do not meet the right standards of behaviour. What the day will look like
• Leads teams responsible for the handling of all client service and operational issues within ABS Reinsurance, advocating for client outcomes and experience and directly leading Integrated Field Office (IFO) colleagues.
• Responsible for end-to-end client service operating model and taxonomy, including tasks and processes to be handled by onshore integrated field office ABS reinsurance colleagues and offshore client service colleagues and hand offs to reinsurance colleagues.
• Plays a pivotal role in client servicing and understanding client strategy.
• Maintains robust operational management using metrics and data. Ensures all colleagues within Reinsurance Operations operate within Aon procedures and maintain our professional standards.
• Reviews and ensures all operational tasks are managed effectively and within regulatory/compliance rules.
• Build and maintain relationships with reinsurance and ABS leaders and stakeholders.
• Develops strategy to manage team performance, individual development, and talent/succession plans.
Skills and experience that will lead to success University degree, preferably in a finance or business-related discipline Experience:
• 10+ years of work experience, preferred in an operations, change management, or continuous improvement role.
• Deep understanding of reinsurance including industry practices, competitors, and recent trends
• Proven experience in applying well-developed problem-solving skills (quantitative, conceptual, analytical)
• Demonstrated leadership ability in a team environment.
Competencies:
• Ability to lead a diverse and distributed team across multiple global locations.
• Exceptional analytical and communication skills
• Ability to effectively manage time, prioritize work, multi-task across assignments and delegate appropriately.
• Strong work ethic, open-mindedness, and willingness to challenge conceptions.
• Good organizational awareness
• Results-oriented and ability to work independently,
• Ability to influence across and within multi-functional teams and matrix organisations.
How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. #LI-KB3

University degree, preferably in a finance or business-related discipline,
• 10+ years of work experience, preferred in an operations, change management, or continuous improvement role.
• Deep understanding of reinsurance including industry practices, competitors, and recent trends
• Proven experience in applying well-developed problem-solving skills (quantitative, conceptual, analytical)
• Demonstrated leadership ability in a team environment., Ability to lead a diverse and distributed team across multiple global locations.
• Exceptional analytical and communication skills
• Ability to effectively manage time, prioritize work, multi-task across assignments and delegate appropriately.
• Strong work ethic, open-mindedness, and willingness to challenge conceptions.
• Good organizational awareness
• Results-oriented and ability to work independently,
• Ability to influence across and within multi-functional teams and matrix organisations.
  
  Responsible for all Reinsurance service centres and their respective service delivery and all IFO resources on shore.
Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Aon must ensure those in senior roles, with the potential to cause significant harm to customers and the business of the firm, are deemed to be fit and proper at all times and also to ensure everyone working in the sector adheres to a set of Conduct Rules and are held to account where they do not meet the right standards of behaviour. What the day will look like
• Leads teams responsible for the handling of all client service and operational issues within ABS Reinsurance, advocating for client outcomes and experience and directly leading Integrated Field Office (IFO) colleagues.
• Responsible for end-to-end client service operating model and taxonomy, including tasks and processes to be handled by onshore integrated field office ABS reinsurance colleagues and offshore client service colleagues and hand offs to reinsurance colleagues.
• Plays a pivotal role in client servicing and understanding client strategy.
• Maintains robust operational management using metrics and data. Ensures all colleagues within Reinsurance Operations operate within Aon procedures and maintain our professional standards.
• Reviews and ensures all operational tasks are managed effectively and within regulatory/compliance rules.
• Build and maintain relationships with reinsurance and ABS leaders and stakeholders.
• Develops strategy to manage team performance, individual development, and talent/succession plans.
  
  In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!