GMP Facilities Operator

Get paid to put a smile of someone's face as a Facilities Operator in Macclesfield SK10 2NA Be the friendly face of our vibrant corporate site, offering a helping hand to ensure seamless operations. A role where you'll love what you do. Join a team that values you for being you.,

• Customer Interaction and Support: Serve as the primary point of contact for customers, maintain a visible presence, and build relationships across all levels. Support new customers by providing building inductions and offering assistance.
• Health, Safety, and Environmental Compliance: Ensure all areas adhere to health, safety, and environmental procedures, observing site rules and relevant compliance standards.
• Maintenance and Issue Reporting: Identify and report maintenance issues, diagnose basic problems, and propose solutions when possible. Report faults to service partners as directed by the site services manager.
• Resource Monitoring and Management: Oversee multi-functional printing devices, monitor and replenish stationery hubs, and ensure IT literacy to use AZ business systems effectively.
• Flexible, Initiative-Driven Teamwork: Work independently and as part of the business support center, showing flexibility, reliability, and a commitment to skill development.
  
  Exceptional Customer Focus and Relationship Building: A proactive and customer-centric approach with strong experience in delivering high-level service in prestigious settings, ensuring the highest standards for customer satisfaction.
• Organizational and Planning Expertise: Skilled in forward-thinking, with a methodical approach to planning, organization, and attention to detail, ensuring efficient and effective service delivery that meets customer needs.
• Professionalism and Adaptability: Ability to handle feedback professionally and maintain composure in challenging situations, with a proven capacity to work within blue-chip or high-profile environments while upholding the organization's reputation and values.
• Commitment to Compliance and Quality Standards: Experienced in adhering to legislative and statutory requirements and trained to provide services that meet strict quality and safety standards.
• Technological Adaptability and Open-Mindedness: Open to adopting new technologies and advancements that enhance service delivery and improve the overall customer experience.
  
  About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
• Unlimited access to an online platform offering mental health and wellbeing support.
• An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a 24hr virtual GP Service
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.