Governance & Compliance Manager

DHC is a patient-focused GP Federation and proactive community-based healthcare provider. We have a strong commitment to delivering high quality community oriented services, and to working in partnership with patients, carers, health and social care agencies, and voluntary agencies. The Governance and Compliance Manager leads on governance, delivering an effective service supporting management, colleagues and associated clinicians to implement, maintain, evidence and advise on the highest standards of clinical and corporate governance, compliant with ICB, CQC and NHS England requirements and statutory obligations. The post holder will work closely with the CEO and Medical Director to define governance processes, facilitate discussions and advise colleagues as to how best practice might be adopted, document those processes as they are agreed and see through to delivery to ensure we offer the highest quality care to our patients, consultants & teams.

The Governance and Compliance Manager defines the governance framework and processes for the organisation and our range of services; provides oversight of governance and the functions undertaken within each service team and corporate function; trains managers and staff on their approach to governance and aspects of governance; leads our relationship with the CQC, regulatory bodies and the ICB Quality Team; carries out Root Cause Analysis investigations; reports on governance achievement internally and externally identifying improvements; systematically audits governance processes to provide assurance to the Board and managers on standards and compliance with CQC expectations; ensures policies and procedures are kept up to date and relevant; and delivers a monthly governance dashboard showing performance across all key aspects of governance. The post holder will be the organisations Data Protection Officer and will either be or support the Freedom to Speak Up Guardian.