GP Practice Manager

Due to retirement, Victoria Road Surgery located in Oulton Broad, are looking to appoint a permanent, experienced GP practice manager to lead our organisation. This position is offered on a full-time basis, although 30 hours could be considered for the right individual. Hours for this position will ideally be 8am to 5pm, Monday to Friday but this can be discussed at interview as there is some flexibility offered. The role of the practice manager is to oversee the delivery of patient care, operational and strategic management of the practice. This includes responsibility for project management, human resources, finance, service delivery and performance management.,

• Day-to-day running of the surgery including managing and considering access to patient services, workforce planning, staff management and recruitment.
• Leading the primary care services, to ensure that the practice meets legislation, regulatory and contractual standards whilst remaining financially viable.
• Providing solid leadership, based on a sound understanding of the business.
• Driving innovation and modernisation.
• Managing all income, expenditure and accounts using IRIS, as well as preparing financial reports for the partners.
• Meeting the reporting requirements of the partnership and complying with local and national KPIs and contracts.
• Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners.
• Attending local meetings, to represent the surgery.
• Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and external bodies.
• Developing partnerships with other organisations, to benefit the practice.
• Taking responsibility for security, repairs, insurance and maintenance of the premises, services and equipment.
• Handling patient enquiries and suggestions, including oversight of the practice-based complaints procedure.
• Being involved in managing the computer system, including organising any maintenance and developments to the system.
• Preparing practice business plans and annual reports, as directed by the partners.
  
  A friendly hard working team
• A long established training practice
• Part of Lowestoft PCN (with 6 other practices)
• Rated 'Good' at last CQC inspection
• SystmOne users
  
  Victoria Road Surgery is located in Oulton Broad ,South Lowestoft. Lowestoft is the most easterly point in England with excellent beaches and local amenities. We operate from a single site and provide care to just under 11,000 patients. We have high annual QOF scores. We are a dynamic and supportive partnership, proud of our clinical care and patient services, at the heart of our local community. We are a member of the Lowestoft Primary Care Network and within our locality share pharmacists, pharmacy technicians, physiotherapists, mental health workers, health and wellbeing coaches, care co-ordinators and social prescribers who all make a valuable contribution to providing excellent care to our patients.