GP Receptionist / Administration

Are you looking for a new challenge and to join a friendly and supportive team? If so then we would like to hear from you., The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a. Maintain and monitor the practice appointment system

b. Process personal, telephone and e-requests for appointments

c. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

d. Signpost patients to the correct service

e. Initiating contact with and responding to, requests from patients, team members and external agencies

f. Clinically code data on Emis Web clinical system

g. Photocopy documentation as required

h. Data entry of new and temporary registrations and relevant patient information as required

i. Input data into patients healthcare records as necessary

j. Manage all queries as necessary in an efficient manner

k. Maintain a clean, tidy, effective working area at all times

l. Monitor and maintain the reception area and notice boards

m. Support all clinical staff with general tasks as requested

Cannock Road Medical Practice is a forward thinking practice operating over two sites, serving a population of 9,300 patients in the Wolverhampton area. We are a training practice supporting new GPs and student nurses. As a practice with a recent "Good" CQC rating, we continue to work hard to deliver a high level of quality care to our patient population.

We are committed to providing an open, friendly and supportive environment where all staff are comfortable sharing ideas and can expect to be provided with the tools and support they need to enjoy working and succeed in their role. We will provide the ongoing coaching and development you'll need to become a confident medical secretary, hopefully leading to a long and successful and career in Primary Care.