GP Receptionist & Meds Management Administrator

Willow Green Surgery

GP Receptionist & Meds Management Administrator

£23795

Willow Green Surgery, Littlehampton, West Sussex

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 28 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 39e2207aa2494f2683447356f5e9e6a4

Full Job Description

Duties will include but are not limited to the following;

  • Processing repeat prescriptions in accordance with practice guidelines

  • Updating prescriptions in accordance with practice guidelines

  • Recalling patients with long term conditions

  • Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures

  • Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers


  • Main duties of the job - Patient Services Advisor
  • Answering phone calls and greeting patients face to face

  • Booking/cancelling appointments

  • Patient queries

  • Monitoring surgery emails, tasks and E-Consults

  • Managing difficult situations regarding patient issues

  • Assisting the wider Clinical Admin Team with administrative duties

  • Providing general assistance to the practice team

    This role would be well suited to someone who comes from a General Practice background. Previous experience of workflow and coding would be an advantage.

    Monday 8.30am - 5.30pm (8.5 hrs)

  • Tuesday 8.30am - 5.30pm (8.5 hrs)

  • Friday 8am - 1pm (5 hrs)


  • Situated on the south coast of Sussex, Willow Green is a friendly and supportive practice that provides medical care to the residents of East Preston and the surrounding area, this being approximately 11,000 patients. We are a busy workplace that strives to provide a caring, friendly and supportive environment for our team whilst providing patient centred care.

    Due to the growth of our local population, we require a full-time person to join our team.

    There is ample parking, a competitive salary (dependent on experience) and NHS Pension scheme.