Graduate Account Manager

Are you a dynamic, ambitious, and driven individual eager to jumpstart your career in a vibrant and rewarding environment? We are seeking a Graduate Account Manager who is ready to make an impact from day one. This role offers the perfect blend of professional growth, strategic thinking, and client interaction, making it an ideal stepping stone for your career.

Responsibilities

• Support the senior account manager in building and maintaining strong relationships with clients and prospects.



• Communicate effectively with clients via phone, email, and face-to-face meetings.



• Understand the clients' business goals, challenges, and IT needs, and provide them with relevant solutions and services.



• Assist in preparing and presenting proposals and quotations, and follow up with clients to close deals.



• Coordinate with the technical team, the sales team, and the vendors to ensure the delivery of IT support and software solutions according to the clients' expectations and specifications.



• Monitor and report on the performance and satisfaction of the clients, and identify areas for improvement and upselling.



• Keep up to date with the latest trends and developments in the IT and accountancy sector, and the products and services offered by T-Tech and its partners.



• Attend and participate in sales meetings, training sessions, and events.
  
  A bachelor's degree in business, marketing, IT, or a related field.



• At least one year of experience in account management, sales, or customer service in the IT industry.



• Knowledge of IT support and software solutions, especially those related to the accountancy sector, such as Microsoft, Mimecast, and SaaS backup.



• Excellent communication, interpersonal, and presentation skills.



• Strong analytical, problem-solving, and negotiation skills.



• Ability to work independently and as part of a team.



• Self-motivated, proactive, and results-oriented.



• Willingness to travel and visit clients as required.
  
  T-Tech is a fast-growing IT Consultancy, Support and Cloud Service provider in the UK, serving SMEs in the Accountancy and Professional Services sector. Our customers demand and deserve great proactive service and responsive support. We understand how important it is to optimize day-to-day operations and we help our customers embrace innovation and drive growth. We do that by showing them how to cut risk, improve productivity and leverage IT to gain competitive advantage. At T-Tech, we're about keeping UK business up and running, resolving problems quickly, providing personal attention and providing our customers with reliable IT support when they need it.


Our business focuses on 6 areas of service: Business Consultancy; IT Support; Technical Consultancy; Cloud, Networks & Security; Intelligent Automation; and Communications.

At T-Tech, our values are core to who we are; we promote and live these in all areas of our work to give our team and our clients the best experience of T-Tech:

Service Centric- We put our customers at the heart of what we do. We are accountable for our actions and honour our commitments. We go the extra mile.

United- We succeed as a team, pulling together to achieve our goals. We understand and respect others' views and perspectives. We communicate openly with each other, sharing, challenging, and supporting.

High Standards - We take pride in the quality of our work. To give our best, we plan thoroughly and strive continually to improve our effectiveness. We have a thirst for knowledge to enable us to learn and improve.

We are Agile…in our thoughts and actions, anticipating and adapting quickly to new opportunities and situations. We manage changing priorities to work flexibly and with resilience.