Graduate Trainee in Primary Care Informatics

This role as Graduate Trainee in Primary Care Informatics is to participate in a structured development programme over 2 years with the aim of obtaining a Masters qualification and managerial position at the end of the programme. This opportunity is the first of its kind within Northumbria Primary Care and is an exciting opportunity for an individual keen to learn and grow within the Informatics and Finance profession.
As a Trainee, you will actively support the Assistant OSMs, Head of Service Managers and Northumbria Primary Care (NPC) Executive Team in the leadership and development of clinical and support services. The post holder will drive data management and governance processes to improve awareness across the departments, including communicating the impact of good data governance throughout the departments, through the development and implementation of procedures and education.
If successful at shortlisting, you will be invited to our assessment centre on the 28th & 29th November. No other dates will be considered for attendance., The main duties of this role is to:
· Work in close collaboration with managers in NPC in the provision of a comprehensive management support service to enable them to meet the Practices needs.
· The post holder will be responsible for the defining, establishing, implementing and maintaining a structured approach to data management and governance within the department.
· Identify opportunities and make recommendations to improve the quality and trustworthiness of data, including the wider the organisation, building on existing plans, support the development of a medium to long term data strategy for the company.
· The post holder will also support the design and implementation of practical data management and data governance solutions to support departmental needs, including identification of areas suitable for automation, develop wider data management competencies within the department (such as the development of data standards, data quality and master data management).
· Provide and receive a range of complex information ranging from financial issues to governance arrangements. The post holder will be required to liaise with NHS England, Integrated Care Boards and Local Authorities.
· Interpreting government policies and contract changes with regard to service developments both within the organisation and with external partner agencies will form part of the role.
Represent the Practices and NPC at external meetings.

Working for our organisation
Northumbria Primary Care (NPC) is a not-for-profit, at-scale provider of primary care services in Northumberland and North Tyneside. Our organisation launched in 2015 with an ambition to work at scale with like-minded practices, improving resilience and quality of services for our patients whilst retaining practice identity and team composition.
We operate with a unique model of an entirely salaried workforce providing primary care services to around 134,000 patients from 20 GP surgery locations (12 GP practices).
The successful candidate will lead and inspire our current and future workforce, working in collaboration with internal and external stakeholders to continuously build on our success within Northumbria Primary Care. With support and guidance from our senior management team, they will have trust and psychological safety to try new ideas and new ways of working in accordance with local and national guidance.
Being part of this growing team will enable the candidate to work with a team who offer and expect high quality standards to all areas of their service. The post holder will have opportunity for further development and will be fully supported and receive mentorship to reach their full potential within their role., · Co-ordinates activities which include multi-disciplinary meetings; performance assessment and organisation initiatives.
· The post holder is required to support the implementation of changes in service to improve patient care, this requires sensitivity, tact and persuasive skills. This may require presentations or discussions with individuals, teams or large groups of staff both within the organisation or out with the organisation where the information may be deemed as contentious, with support.
· The post holder is expected to challenge staff behaviour and performance as necessary using tact and diplomacy. They provide support to staff and supervision where required.
Applicants who are members of the Armed Forces, and those who have a disability that requires support in the work place (two ticks pledge) and who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.
We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates. We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.
If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on option 2.
Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.
Make sure to read the 'applicant guidance notes' before submitting your application and make sure you know everything there is to know before joining our fantastic trust!
Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

· Educated to degree level, or equivalent experience, in a numerate discipline, preferably mathematics or statistics.
· Practical, statistical, analytical and numerical skills supported by an honours degree, or equivalent experience, in a subject with a substantial numerate content as evidence that the post holder has achieved a high level of logical thinking and adaptability to learning sophisticated computer programming languages.
· GCSE level 4 or above or functional skills level 2 in Maths and English.
· Advanced skills in Microsoft Office tools, in particular PowerBI, Excel, Word, Outlook , PowerPoint
· Ability to plan, prioritise, manage and organise workload to meet conflicting and competing service needs
· Demonstrate interpersonal skills with an ability to communicate, negotiate and influence a range of staff and management at all levels within the organisation with the ability to establish links with external organisations both verbal and written using the most appropriate mechanism for the achievement of required outcomes
· An ability to work on own initiative whilst working to tight deadlines
· Committed to personal and professional development
· Excellent time management skills, achievement of deadlines and performance targets
· To contribute to the development of a culture of high engagement, where staff are empowered and entrusted to provide the best services and care for patients
· To promote and facilitate innovation and continuous improvement to deliver better services for service users and patients
· Need to meet the travel requirements of the post to travel across the geographical area of Northumbria Primary Care
· Holds a valid driving license and is either a car owner or able to use a car for work purposes.
It is also essential that the post holder can:
· The ability to interpret highly complex data and translate it into meaningful, useful information, and communicate effectively, orally, in writing, and through the use of visualisation tools/techniques, highly complex analytical results, and to assist in the interpretation of these results.
· Analyses complex situations and makes judgements on a range of issues e.g. staffing issues, budgetary/financial issues and business planning.
· Analysis of performance data to review and undertake service improvement initiatives.
· Identify potential and actual data quality problems by utilising advanced analysis skills and to recommend/propose ideal solutions.
· Skills for investigating a variety of issues and proposing solutions; dealing with complex enquiries
· Plan and organise complex activities or programmes; formulation and adjustment of plans
· Prioritises own workload

Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!
What the Northumbria Way means for you:
+ Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
+ Support and connection through a variety of Staff Network groups
+ A range of flexible working opportunities
+ Generous annual leave and pension scheme
+ Access to lease car and home electronics scheme (qualifying criteria applies)
+ Opportunities to improve your professional development through our vast training programmes
+ On-site nursery places via salary sacrifice
+ Access to savings scheme via salary sacrifice with Northumberland Community Bank
We are proud to be one of the country's top performing NHS trusts - rated 'outstanding' overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people's homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.
We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise - a pledge to make a real impact not just in healthcare but on the wider factors that affect people's lives, such as education, employment and the economy.
If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.
Whilst Northumbria Healthcare are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.